Senior Manager, Customer Engagement & Loyalty

Senior Manager, Customer Engagement & Loyalty

Full-Time 59400 - 72600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead customer engagement and loyalty initiatives using CRM and marketing transformation.
  • Company: Capgemini Invent, a leader in innovative consulting and technology solutions.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on leveraging AI for enhanced customer experiences.
  • Why this job: Shape loyalty strategies and make a real impact on global client engagements.
  • Qualifications: Experience in customer engagement, CRM, and strong leadership skills.

The predicted salary is between 59400 - 72600 Β£ per year.

Capgemini Invent is seeking a Senior Manager to lead customer engagement and loyalty initiatives, enabled by CRM, marketing transformation, data and technology.

You will guide client engagements, shape propositions, and drive loyalty outcomes across global or multi-market accounts.

You will grow the loyalty practice, build relationships, and contribute to go-to-market activities, leveraging AI to advance loyalty experiences and business impact.

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Senior Manager, Customer Engagement & Loyalty employer: Idean UK

Capgemini Invent is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employee growth is prioritised. With a focus on data, analytics, and AI initiatives, employees are empowered to lead impactful projects while enjoying the flexibility of hybrid working arrangements in the vibrant city of London. The company offers ample opportunities for professional development and mentorship, making it an ideal place for those seeking meaningful and rewarding careers.

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Contact Details:

Idean UK Recruitment Team

We think you need these skills to ace Senior Manager, Customer Engagement & Loyalty

Customer Engagement
Loyalty Program Management
CRM Systems
Marketing Transformation
Data Analysis
Technology Integration
Client Relationship Management