Capgemini Invent’s frog seeks a Director to drive Customer Experience Transformation in financial services, focusing on Service and CRM. This is a senior leadership role for an experienced consultant with deep capability in digital and operational transformation, delivering exceptional end-to-end experiences for customers and frontline colleagues.
You will shape Service & CRM Transformation programmes for leading FS organisations, particularly insurance and retail banking, leveraging your
#J-18808-Ljbffr
