Get to know us
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 business users at 300,000 companies worldwide, our data room platform powers hundreds of billion-dollar M&A deals every day for the world's top investment banks, advisory firms, and corporate dealmakers.
The role
We're looking for a Premium Solutions Manager to join our remote team in London and become the go-to operational partner for investment banking associates, analysts, and deal teams executing high-stakes M&A transactions. Working hand-in-hand with our Key Accounts sales team across the UK, you'll ensure every advisory and investment banking client experiences flawless execution – from onboarding through deal close.
This role is for someone tech-savvy and sharp under pressure: capable of untangling complex issues quickly, communicating solutions with absolute clarity, and building instant credibility with some of the world's most demanding business professionals.
This is a unique opportunity to build a track record at the center of the world's most important M&A deals, inside a multinational, fast-evolving SaaS company.
What you will do
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Enable strategic and premium clients to execute their projects successfully through high-touch operational execution, product guidance, and workflow coordination
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Build trusted operational relationships primarily with the deal execution team, while maintaining credibility with other stakeholders when required
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Guide clients during onboarding, project launch, migrations, and other critical project phases
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Run regular check-ins with the client team and internal sales
Remote Premium Solutions Manager - UK in Brighton employer: Ideals
At Ideals, we pride ourselves on being a top-rated employer in the B2B SaaS sector, offering a remote-first work culture that empowers our employees to thrive. With a strong commitment to professional growth, we provide access to extensive learning resources, tailored wellness packages, and a supportive environment that fosters collaboration and innovation. Join us in London and be part of a dynamic team where your contributions are valued and rewarded, all while enjoying the flexibility to shape your ideal workday.
