At a Glance
- Tasks: Lead and inspire a warehouse team while ensuring top-notch customer service.
- Company: Join 4PX, a dynamic logistics company focused on efficiency and safety.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Why this job: Be part of a supportive culture that values teamwork and personal development.
- Qualifications: Experience in team leadership within warehousing is essential; strong communication skills are a must.
- Other info: Submit your resume and cover letter to join our exciting team!
Job Title: Team Leader
Reports To: Immediate Supervisor
Location: LE19
Sallary: £27,000 -£28,500
Job Outline: As a Team Leader, you will be responsible for planning and organizing warehouse activities efficiently and safely. You will motivate and inspire your team by leading by example, ensuring a high level of customer service at all times.
Key Performance Indicators:
- Customer focus: Delivering exceptional service to internal staff and external customers
- Strong communication skills, both written and verbal
- Delivering results: Ensuring daily targets are met
- Teamwork: Working effectively with all staff groups and fostering a culture of respect and professionalism
- Personal drive: Demonstrating passion and commitment to furthering your career at 4PX
- Health and Safety: Ensuring a safe workplace and adherence to good housekeeping practices
Main Duties & Responsibilities:
Warehouse Management:
- Manage the daily work plan and adhere to stock management systems
- Ensure stock management, investigating missing and stolen items promptly
- Organize daily picking requirements and supervise the picking and checking process for accuracy
- Assist in employee training, development, and engagement
- Plan and organize warehouse activities, delegating tasks for maximum efficiency
- Identify areas for improvement and implement changes as needed
People Management:
- Efficiently induct new staff to help them integrate into the team
- Establish and maintain effective communication channels to enhance teamwork and motivation
- Monitor staff performance against objectives and address shortfalls
- Ensure each team member has the skills and competence to meet job requirements
- Identify training needs and motivate staff to achieve their long-term goals
- Conduct regular team briefings
Customer Service:
- Resolve issues related to orders and customer deliveries
- Ensure staff provide a high level of service to internal and external customers
Health and Safety:
- Ensure team compliance with legislation and company policies
- Address issues that may impact health and safety immediately
- Investigate accidents and incidents, generating reports as necessary
- Maintain a tidy warehouse space free from hazards
- Perform any other duties as required, appropriate to the level and skills of the post holder
Qualifications, Skills, Knowledge & Experience Required:
Essential:
- Experience leading a team in a warehousing and logistics environment
- Excellent people management and communication skills
- Commitment to creating a safe working environment
- Effective problem solver with the ability to implement continuous improvement systems
- Knowledge and operation of Warehouse Management Systems (WMS)
- Good level of IT skills
Desirable:
- Knowledge and experience of Health and Safety, preferably to IOSH standards
Application Process: Interested candidates are invited to submit their resume and a cover letter to victoria.mardari@ideal-recruit.com
Team Leader employer: Ideal Recruit Ltd
Contact Detail:
Ideal Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with warehouse management systems (WMS) as they are crucial for the role. Understanding how to navigate these systems will not only help you in the interview but also demonstrate your commitment to efficiency and accuracy.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in the past. Think about specific situations where you resolved conflicts or improved team performance, as this will highlight your people management abilities.
✨Tip Number 3
Research the company’s approach to health and safety. Being knowledgeable about their policies and demonstrating a proactive attitude towards creating a safe working environment can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle customer service challenges. Think of scenarios where you successfully resolved issues, as this will show your ability to maintain high service standards while leading a team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse management and team leadership. Use specific examples that demonstrate your ability to motivate a team and meet targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your skills align with the job description. Mention your commitment to health and safety and your experience in problem-solving within a logistics environment.
Highlight Key Skills: Emphasise your strong communication skills and ability to foster teamwork. Provide examples of how you've successfully managed staff performance and resolved customer service issues in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ideal Recruit Ltd
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated and inspired your team in previous roles, highlighting specific situations where your guidance led to improved performance or morale.
✨Emphasise Communication
Strong communication skills are key for this role. Be ready to discuss how you establish effective communication channels within your team and how you handle conflicts or misunderstandings. Use examples that showcase your ability to foster teamwork.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in warehouse management and how you resolved them. Highlight your problem-solving skills and your commitment to continuous improvement, as these are essential for ensuring efficiency and safety in the workplace.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety legislation relevant to warehousing. Be prepared to discuss how you ensure compliance within your team and any initiatives you've implemented to maintain a safe working environment.