Systems Implementation Manager

Systems Implementation Manager Location: Skelmersdale Contract Type: Permanent – Full Time Hours: 40 hours per week Monday – Friday 09:00 – 17:00 Salary: £55,000 per annum Car allowance £5,000 Expiry Date: 16/12/2024 Ideal recruit are excited to announce we are recruiting for a Systems Implementation Manager for a reputable client The Role: As a Systems Implementation Manager, you will lead systems-related implementations across the business, managing projects from initial specification to stabilisation and continuous review. The role requires collaboration across all departments, providing support to individuals and teams through change. You will develop strategies, medium- and short-term plans for system implementations, aligning the business with timelines and deliverables to ensure successful outcomes. Key Responsibilities: Develop a systems strategy that ensures the business can deliver systemic solutions aligned with customer and industry expectations. Lead and manage complex projects, ensuring appropriate governance, coordination of meetings, and engagement with cross-functional teams. Provide reporting for all levels of the business, including dashboards, balanced scorecards, and detailed drill-down insights. Support the development of e-commerce solutions, systems, and operations to facilitate Kammac’s move into Omni-Channel Logistics. Lead the adoption of Six Sigma and LEAN methodologies, including process mapping, risk management, gate reviews, and control plans, throughout project lifecycles. Drive organisational change with senior team support to improve operational efficiencies. Develop systems, tools, and talent to align with the company’s strategic objectives. Build and maintain strong relationships with project sponsors, cross-functional teams, customers, business partners, and stakeholders. Communicate effectively across all levels of the organisation, showcasing excellent verbal and written skills, organisation, and negotiation abilities. Identify mutually beneficial improvement initiatives (processes and systems) in collaboration with internal and external customers. Promote a culture of innovation, continuous improvement, and total quality to deliver best-in-class operations. Manage system cost areas to achieve year-on-year financial improvements. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Skills/Experience/Qualifications: Proven experience managing e-commerce and Omni-Channel environments with diverse propositions and product bases. Experience with WMS, TMS, ERP, and system integrations/interfacing. Background in 3PL sector. Hands-on experience in startup environments, including systems and infrastructure design, installation, team training, and go-live stabilisation. Demonstrated success in leading change and implementing best-practice methodologies in live operations. Strong tactical and strategic planning skills, with the ability to create detailed plans and roadmaps aligned with the business’s strategic direction. Track record of managing complex projects in high-volume, service-driven environments. Experience working closely with customers, with examples of successfully managing such relationships. Strong communication skills, capable of engaging with stakeholders at all levels both internally and externally. Results-driven, calm under pressure, and proactive in delivering outcomes. Successful candidate will be required to undergo a basic Disclosure and Barring Services (DBS) Check