Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Answer calls, greet visitors, manage bookings, and keep the reception area tidy.
- Company: Join a dynamic team in Norwich, where your role is vital to our success.
- Benefits: Enjoy a full-time, permanent position with competitive pay and a friendly work environment.
- Why this job: Be the face of the company, interact with diverse people, and develop your customer service skills.
- Qualifications: Previous reception or customer service experience is essential; strong communication and organisational skills required.
- Other info: Apply now and kickstart your career in a supportive office atmosphere!
The predicted salary is between 24000 - 36000 £ per year.
Job Details
- Position: Receptionist
- Type: Full time, Permanent
- Location: Norwich
- Ref No: IPRS7217
Responsibilities
- Answering incoming telephone calls
- Meeting and greeting visitors in Reception and ensuring that they have signed in
- Dealing with enquiries
- Opening post
- Making refreshments for visitors as and when required
- Ensuring that the Reception & Boardroom areas are kept tidy during the day
- Keeping the booking diaries for the Boardroom and Meeting Room
- Dealing with the post
- Signing for documents/parcels
- Ad hoc duties to assist with the smooth running of the office
The Person
You will need to have a background in reception or customer service with experience in dealing with people both on the telephone and face to face and recognizing that you are 'front of house' for the business. You will have a confident telephone manner and be able to deal with incoming calls calmly and efficiently. You will be able to work alongside other support staff and share administration tasks. You will need to have good organizational and administration skills and be computer literate.
Due to the large number of responses we receive, it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles, please do so. Submit your CV. One of our Consultants will be pleased to contact you.
Receptionist employer: Ideal Personnel
Contact Detail:
Ideal Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values. This will help you tailor your approach when speaking to our consultants or during any potential interviews, showing that you understand what we stand for.
✨Tip Number 2
Practice your telephone etiquette. Since the role requires a confident telephone manner, consider rehearsing common scenarios you might encounter when answering calls, ensuring you sound calm and professional.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you successfully handled inquiries or resolved issues, as this will demonstrate your capability in a front-of-house role.
✨Tip Number 4
Showcase your organisational skills. Be ready to explain how you manage multiple tasks, such as keeping diaries and maintaining a tidy reception area, as these are key responsibilities for the receptionist position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or customer service. Emphasise your skills in dealing with people both on the phone and face-to-face, as well as your organisational abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your confident telephone manner and ability to handle incoming calls efficiently. Mention specific examples of how you've successfully managed similar responsibilities in previous roles.
Highlight Key Skills: In your application, clearly outline your computer literacy and any administrative skills you possess. This will demonstrate your capability to manage booking diaries and assist with office tasks.
Follow Up: After submitting your application, consider following up if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Ideal Personnel
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors. Highlight your experience in customer service and how you've effectively handled inquiries or complaints in the past.
✨Demonstrate Organisational Abilities
Talk about your organisational skills during the interview. Mention any experience you have with managing diaries, booking appointments, or keeping areas tidy, as these are key responsibilities of the role.
✨Practice Your Telephone Etiquette
Since you'll be answering calls, practice a confident and friendly telephone manner. You might even want to role-play common scenarios with a friend to prepare for handling calls calmly and efficiently.
✨Prepare Questions for the Interviewer
Have a few questions ready to ask the interviewer about the company culture or specific duties of the role. This shows your interest in the position and helps you determine if it's the right fit for you.
