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- Tasks: Support customers and sales with technical expertise in mechanical products.
- Company: Global market leader with a collaborative and innovative culture.
- Benefits: Competitive salary, private medical cover, life assurance, and holiday purchase scheme.
- Why this job: Make a real impact in a role that values your voice and ideas.
- Qualifications: Degree in Mechanical Engineering and 5+ years in an engineering environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Our client has a vacancy for a Technical Sales Support Engineer with a strong mechanical bias to support customers and the sales force for technical matters. Technical support will cover the mechanical product range, specialising in pneumatics, actuators and vacuums. Commercial and market awareness of company product offering, supporting sales growth by training and proactive promotion of existing and new products. The focus for this role is mechanical products.
As a global market leader, every team member has a voice and this contributes to success as a business. They take pride in a collaborative, innovative and customer-focussed culture where team members feel respected, empowered and valued. They have clear sustainable development goals as they believe in caring for everyone’s futures as well as for the future of the planet.
Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.
Responsibilities- Support for customer questions via phone and e-mail
- Process requests for special products and variations
- Analyse, check and report writing on customer product returns
- New product development proposal activity
- Market and competitor product analysis & understanding
- Supporting sales force with customer visits and application development
- Product management including training, new product introduction and supersession of discontinued product ranges
- Degree, HNC or HND in Mechanical Engineering or related discipline
- 5 years plus in an engineering environment
- Able to communicate proficiently via telephone and email with both internal and external customers
- A methodical problem solver who is logical, organised and able to keep clear comprehensive records
- Ability to clearly and effectively present technical subjects, face-to-face and via webinar
- Experience working within an Engineering environment
- Hands-on testing and diagnostic experience
- Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
- Hands-on testing and diagnostic experience
- Automation systems or system design experience
- Previous experience or working within a Technical Sales Support or applications role
They offer a competitive and attractive range of benefits which include private medical cover, life assurance, holiday purchase scheme and much more.
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.
Technical Sales Support Mechanical Engineer in Milton Keynes employer: Ideal Personnel
Contact Detail:
Ideal Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Support Mechanical Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about technical sales support roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your mechanical knowledge and product range. Be ready to discuss how you can support customers and the sales team with your expertise in pneumatics and actuators.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share examples of how you've tackled technical challenges in the past. This will demonstrate your methodical approach and ability to manage multiple projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Sales Support Mechanical Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical engineering experience and any relevant skills. We want to see how your background aligns with the technical sales support role, so don’t be shy about showcasing your expertise in pneumatics, actuators, and vacuums!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our collaborative and customer-focused culture. Let us know what makes you tick and why you’d be a great fit for the team.
Showcase Your Communication Skills: Since this role involves a lot of communication with customers and the sales force, make sure your application reflects your ability to communicate clearly and effectively. Whether it’s through your CV or cover letter, we want to see that you can convey technical information in an understandable way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Ideal Personnel
✨Know Your Mechanical Stuff
Brush up on your knowledge of pneumatics, actuators, and vacuums. Be ready to discuss how these products work and their applications. This will show that you’re not just familiar with the theory but can also apply it practically.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice explaining technical concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated complex ideas in the past.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve tackled engineering problems. Be prepared to walk through your thought process and how you arrived at a solution. This will highlight your methodical approach and logical thinking.
✨Research the Company Culture
Familiarise yourself with the company’s values and sustainable development goals. During the interview, mention how your personal values align with theirs. This shows that you’re not just looking for a job, but a place where you can contribute positively.
