At a Glance
- Tasks: Assist customers with sales calls and emails while providing expert cycling advice.
- Company: Leading UK cycling products supplier with a passion for cycling.
- Benefits: Competitive salary, generous staff discounts, and free on-site parking.
- Other info: Exciting opportunity for growth in a thriving industry.
- Why this job: Join a dynamic team and share your love for cycling while helping customers.
- Qualifications: Customer service experience and knowledge of road and MTB bikes.
The predicted salary is between 25000 - 32000 £ per year.
Our client is a market leader in the supply of cycling related products in the UK and offers an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles. You will be part of their continuing success story, reporting to the Team Manager.
The role involves, but is not limited to:
- Processing inbound sales calls.
- Processing inbound sales emails.
- Calling customers with sales offers and new product information.
- Offering technical advice on all products.
- Liaising with Brand and Sales teams to ensure customers are fully supported.
Requirements successful candidates will have:
- Proven experience dealing directly with customers.
- Working knowledge of road and MTB bikes.
- Excellent communication skills (good written and spoken English).
- Familiarity with Microsoft Office products.
- Enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry.
They offer a competitive package including a generous staff discount scheme and free on-site parking.
Customer Sales Advisor in Milton Keynes employer: Ideal Personnel
Join a dynamic team in Milton Keynes where your passion for cycling can thrive! As a Customer Sales Advisor, you'll benefit from a supportive work culture that values employee growth and offers competitive packages, including generous staff discounts and free on-site parking. This is an excellent opportunity to develop your skills in a market-leading company dedicated to providing exceptional customer service in the cycling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Milton Keynes
✨Tip Number 1
Get to know the company and its products inside out. Familiarise yourself with their cycling terminology and technical specs so you can chat confidently about what they offer. This will show you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or via email, being clear and engaging is key. Try role-playing with a friend to nail down your pitch and make sure you come across as friendly and knowledgeable.
✨Tip Number 3
Don’t just wait for the job to come to you. Be proactive! Reach out to the hiring team through our website, express your enthusiasm, and ask any questions you might have. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your fit for the role and keep you fresh in their minds.
We think you need these skills to ace Customer Sales Advisor in Milton Keynes
Some tips for your application 🫡
Know Your Cycling Stuff:Make sure you brush up on your cycling terminology and product knowledge before applying. We want to see that you’re not just a fan of cycling, but that you really understand the ins and outs of road and MTB bikes!
Show Off Your Customer Skills:In your application, highlight any experience you've had dealing directly with customers. We love seeing examples of how you've successfully communicated and resolved issues in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. Good written communication is key for this role, so make sure your application reflects that. We want to see your personality shine through too!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ideal Personnel
✨Know Your Cycling Lingo
Make sure you brush up on your cycling terminology before the interview. Familiarity with terms related to road and MTB bikes will show that you're not just a casual cyclist but someone who understands the products inside out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully dealt with customers. Highlight how you resolved issues or provided excellent service, as this role heavily relies on direct customer interaction.
✨Demonstrate Technical Knowledge
Be ready to discuss technical aspects of cycling products. If you can offer insights or advice on common cycling queries, it will demonstrate your expertise and passion for the industry, making you a standout candidate.
✨Practice Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as engaging and knowledgeable.
