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- Tasks: Support transport planning and administration, ensuring smooth operations and excellent customer service.
- Company: Respected transport company with a focus on teamwork and efficiency.
- Benefits: Full-time, permanent position with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real impact in transport planning.
- Qualifications: Strong customer service skills and understanding of transport operations required.
- Other info: Flexible working environment with a focus on continuous improvement.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Our well‑established and respected client has a permanent vacancy for a Transport Planning Assistant to support the day‑to‑day planning and administrative functions of the transport department. This role works closely with the Transport Planner and Transport Compliance Coordinator to help ensure customer service level agreements are met efficiently, compliantly, and in line with company standards. The Transport Planning Assistant also provides holiday and sickness cover for the transport planning team.
Responsibilities
- Assists with ensuring the smooth and efficient running of the transport operation.
- Provides shift cover, including weekends for the transport planning.
- Acts as out‑of‑hours point of contact when covering planning.
- Provides clear written and verbal communication with customers, drivers, sub‑contractors, and maintenance teams.
- Gathers, analyses, and presents transport data, including telemetry and fill rates, to support planning decisions.
- Maintains accurate filing of driver compliance, training, and HR documentation.
- Ensures all repair records are correctly documented and filed.
- Creates and supplies POs (with authorisation) ensuring costs are allocated appropriately.
- Takes meeting minutes and assists in conducting investigations.
- Uploads timesheets and oversees overtime.
- Reviews and signs off pre‑advice documentation prior to invoicing, raising queries where necessary.
- Carries out 3PL bookings and fixings as required.
- Performs any other reasonable duties allocated by the National Transport Manager or senior staff.
- Collaborates closely with drivers and colleagues within other areas of the operation.
- Identifies opportunities for continuous improvement and added value without compromising service levels.
Qualifications
- Excellent customer service skills.
- A strong understanding of transport operations, including drivers’ hours and vehicle compliance.
- Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
- Ability to work collaboratively and value the development of self and others.
- Excellent time management, organisational, and problem‑solving abilities.
- Confidence, tact, and a persuasive manner.
- Ability to remain calm and focused under pressure.
- Self‑motivated, dedicated, and able to use initiative.
- Flexible approach with a “can‑do” attitude.
- Understanding of service delivery within operational, legal, and financial constraints.
- Ability to maintain integrity in a pressurised, time‑critical environment.
- Consistently completes tasks within agreed timescales.
- Demonstrates an open, direct, and honest attitude at all times.
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.
Transport Planning Assistant in Brackley employer: Ideal Personnel
Contact Detail:
Ideal Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planning Assistant in Brackley
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your skills. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Transport Planning Assistant, you'll need to interact with various stakeholders. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and ready to take on the challenges of the role.
We think you need these skills to ace Transport Planning Assistant in Brackley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Planning Assistant role. Highlight relevant experience and skills that match the job description, like your understanding of transport operations and customer service skills.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you’ve successfully managed time, solved problems, or worked collaboratively in a team.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your communication is straightforward, as this reflects the clear communication we value at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s quick and easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Ideal Personnel
✨Know Your Transport Operations
Make sure you brush up on your understanding of transport operations, especially drivers' hours and vehicle compliance. This knowledge will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or improved service levels, as this is crucial for the Transport Planning Assistant position.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially under pressure. You might want to share a story about a time you successfully juggled multiple tasks or met tight deadlines.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for continuous improvement, or how success is measured in the role. It shows you're engaged and eager to contribute.
