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- Tasks: Welcome clients and manage meeting rooms while providing excellent customer service.
- Company: Join a friendly team in Luton with a competitive salary and permanent position.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic office setting.
- Qualifications: Customer service experience is a plus; strong communication and organisational skills are essential.
- Other info: A valid driving licence is advantageous; apply now to kickstart your career!
The predicted salary is between 24000 - 36000 £ per year.
Full time, Permanent
Luton
Competitive
Ref No: IPRS7233
Our client has a full-time, permanent vacancy for an Administrator/Receptionist to join their friendly team.
Responsibilities:
- Welcoming clients, visitors and staff attending the office
- Following visitor sign in procedures when visitors arrive for meetings
- Monitoring of the suite of meeting rooms to ensure they are kept tidy and in good working order for all meetings
- Provision of appropriate refreshments within the meeting rooms as and when requested
- Supporting the setup of meeting rooms and catering for client and/or staff events
- Assist with meeting room bookings
- Answering and directing incoming calls across offices
- Directing of enquiries to the relevant departments
- Ensure attendance registers are printed and updated accordingly
- Responsibility for incoming and outgoing post and arranging distribution of post internally.
- Dealing with incoming deliveries
- Management of the Franking machine and liaison with Royal Mail
- Managing the ordering of stationery
- Support in the ordering of supplies
- Binding of relevant documents
- Support with laminating activities
- Support with file retrievals from off-site storage
- Scanning, preparing and photocopying documents
- Ensure reception area is neat and tidy at all times
- General administrative duties
Requirements:
- Previous experience in a similar role would be ideal but experience in a customer facing role would be beneficial
- Enjoy a high level of interaction with clients, staff and visitors displaying a welcoming and professional approach at all times
- Friendly and professional manner
- Excellent verbal and written communication skills
- Excellent telephone manner
- Confidentiality, discretion and diplomacy with the ability to deal tactfully and diplomatically with a wide range of people
- Excellent time management skills demonstrating the ability to organise and manage changing priorities on an ongoing basis
- Ability to demonstrate a courteous, helpful and service-orientated manner both in person and on the phone
- Ability to work both autonomously and within a team with a positive ‘can-do’ attitude and strong interpersonal skills
- Efficiency, reliability and flexibility
- Ability to use initiative when required
- Proven IT skills, including MS Word, Outlook and Excel
- A valid driving licence would be advantageous
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.
If you wish to apply for further roles please do so.
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Administrator - Receptionist employer: Ideal Personnel
Contact Detail:
Ideal Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values. Understanding what makes our team at StudySmarter tick will help you connect better during any interviews or conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves answering and directing calls, being articulate and friendly can make a great impression.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to handle the dynamic nature of the job.
✨Tip Number 4
Be ready to discuss your experience with IT tools like MS Word, Outlook, and Excel. Highlighting your proficiency in these applications will reassure us that you can hit the ground running.
We think you need these skills to ace Administrator - Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. Emphasise skills like communication, time management, and IT proficiency that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your friendly and professional approach. Mention specific examples of how you've successfully managed similar responsibilities in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as excellent verbal and written communication, discretion, and the ability to work autonomously or in a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ideal Personnel
✨Showcase Your Customer Service Skills
As an Administrator/Receptionist, you'll be the first point of contact for clients and visitors. Be prepared to share examples of how you've successfully handled customer interactions in the past, demonstrating your friendly and professional approach.
✨Demonstrate Organisational Abilities
This role requires excellent time management and the ability to juggle multiple tasks. During the interview, highlight your experience in managing priorities and keeping things organised, especially in a busy environment.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are essential. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to handle phone calls and direct enquiries effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations, such as dealing with difficult clients or managing unexpected changes in priorities. Think of relevant scenarios from your past experiences to discuss.
