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- Tasks: Support customers and sales teams with technical queries and product training.
- Company: Dynamic engineering firm focused on innovation and customer satisfaction.
- Benefits: Private medical cover, life assurance, holiday purchase scheme, and more!
- Why this job: Join a team where your technical skills can drive sales growth and innovation.
- Qualifications: Degree in Electrical Engineering or related field; strong communication skills required.
- Other info: Flexible working hours and opportunities for career advancement.
Our client has a vacancy for a Technical Sales Support Electrical Engineer with a strong electrical bias. Experience with serial interface, PLC’s or Electric drives would be advantageous. The role will be to provide support to customers and the sales force team for technical matters. Commercial and market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products. Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm. Key Responsibilities: * Support for customer questions via phone and e-mail * Process requests for special products and variations * Analyse, check and report writing on customer product returns * New product development proposal activity * Market and competitor product analysis & understanding * Supporting sales force with customer visits and application development * Product management including training, new product introduction and supersession of discontinued product ranges Essential Education, Skills and Experience: * Degree, HNC or HND in Electrical Engineering or related discipline * Able to communicate proficiently via telephone and email with both internal and external customers * A methodical problem solver who is logical, organised and able to keep clear comprehensive records * Ability to clearly and effectively present technical subjects, face-to-face and via webinar * Experience working within an Engineering environment * Hands-on testing and diagnostic experience * Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines Desirable Experience: Hands-on testing and diagnostic experience Automation systems or system design experience Previous experience or working within a Technical Sales Support or applications role They offer a competitive and attractive range of benefits which include, Private medical cover, life assurance, holiday purchase scheme and much more! Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so
Technical Sales Support Electrical Engineer employer: Ideal Personnel & Recruitment Solutions Limited
Contact Detail:
Ideal Personnel & Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Support Electrical Engineer
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out from the crowd.
✨Tip Number 2
Practice your technical pitch! Since this role is all about supporting customers and the sales team, being able to clearly explain complex electrical concepts in simple terms will be a game changer during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Technical Sales Support Electrical Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electrical engineering skills and any relevant experience with PLCs or electric drives. We want to see how your background aligns with the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical sales support and how your skills can help us grow. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your ability to communicate clearly and effectively. Whether it’s through your writing style or examples of past experiences, let us know you can connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited
✨Know Your Tech Inside Out
Make sure you brush up on your electrical engineering knowledge, especially around PLCs, serial interfaces, and electric drives. Be ready to discuss how these technologies work and how they can benefit customers. This will show that you're not just familiar with the products but can also provide valuable insights.
✨Practice Your Communication Skills
Since the role involves a lot of customer interaction, practice explaining technical concepts in simple terms. You might want to do mock interviews with friends or family where you explain complex ideas clearly. This will help you feel more confident when communicating with potential clients.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved technical problems. Think about specific challenges you faced and how you approached them. This will demonstrate your methodical problem-solving abilities and your logical approach to engineering tasks.
✨Research the Company and Market
Familiarise yourself with the company’s products and their position in the market. Understanding competitors and current trends will allow you to speak knowledgeably during the interview. It shows that you’re proactive and genuinely interested in contributing to their sales growth.
