Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead CRM management, data analysis, and sales forecasting to boost team efficiency.
- Company: Join a dynamic company focused on optimising sales operations and driving success.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Make a real impact by enhancing sales processes and supporting a diverse team.
- Qualifications: Degree in Business Administration or related field; experience in sales operations preferred.
- Other info: Ideal for proactive individuals eager to learn and contribute in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Our client has a permanent vacancy for a Sales Operations & CRM System Lead; overseeing and optimising their CRM, providing valuable insights and analysis to help enhance the productivity and efficiency of their sales teams.
You\’ll own and maintain data integrity and be responsible for mapping our sales processes.
Key Responsibilities:
CRM Management: Oversee and maintain, the development and utilisation of the CRM across
the company. Ensuring data accuracy, correct coding, and usability.
Reporting & Analytics: Managing the development and maintenance of BI reporting. Using
this platform to provide insights to support decision-making.
Forecasting & Budgeting: Managing sales forecasting and budgeting processes.
Training and Support: Provide training and the supporting material to the sales teams on tools
and processes.
Performance Metrics: Using objectives and key results to measure effectiveness of sales
operations initiatives.
Management insights: provide insights on customer behaviour product sales gaps and pricing
anomalies.
Requirements:
- Degree or HNC/D in Business Administration, information management or related field.
- Experience in Sales Operations, Sales data analysis or similar.
- Experience with producing power BI data and reporting dashboards.
- Proficiency with CRM systems and sales analysis.
- Strong communication and presentation skills.
- Basic/ intermediate commercial understanding of business.
- Ability to work independently and manage time.
Desirable:
- Other qualifications to support Information Systems or Data analysis
- Sugar CRM experience and data management including validation, data matching and quality control
- Positive attitude to take on different tasks.
- Show a will to succeed and make things happen.
- Be a willing part of a Team which has diverse responsibilities within the business
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Sales Operations & CRM Systems Lead employer: Ideal Personnel & Recruitment Solutions Limited
Contact Detail:
Ideal Personnel & Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations & CRM Systems Lead
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, especially Sugar CRM. Understanding its functionalities and how it integrates with sales processes will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your data analysis skills, particularly with Power BI. Being able to demonstrate your ability to create insightful reports and dashboards will show that you can provide valuable insights to support decision-making.
✨Tip Number 3
Prepare examples of how you've previously improved sales operations or data integrity in past roles. Having concrete examples ready will help you illustrate your experience and problem-solving skills effectively.
✨Tip Number 4
Showcase your communication and training abilities by thinking of ways you've successfully trained teams or communicated complex information in the past. This will highlight your capability to support and train sales teams effectively.
We think you need these skills to ace Sales Operations & CRM Systems Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Sales Operations and CRM systems. Emphasise your skills in data analysis, reporting, and any specific CRM tools you've used, especially if you have experience with Sugar CRM.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the key responsibilities. Mention your ability to provide insights through analytics and your experience in training sales teams.
Highlight Relevant Skills: In your application, clearly outline your proficiency in BI reporting and CRM management. Include examples of how you've maintained data integrity and improved sales processes in previous roles.
Showcase Your Communication Skills: Since strong communication is essential for this role, consider including examples of presentations or reports you've created. This will demonstrate your ability to convey complex information effectively.
How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM systems during the interview. Be prepared to discuss specific examples of how you've maintained data integrity and optimised CRM usage in previous roles.
✨Demonstrate Analytical Skills
Since the role involves reporting and analytics, come equipped with examples of how you've used data to drive decision-making. Discuss any BI reporting tools you've worked with, especially Power BI, and how you’ve leveraged them for insights.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to sales forecasting, budgeting, or training sales teams. Think about how you would approach these situations and be ready to share your thought process.
✨Emphasise Team Collaboration
This role requires working closely with diverse teams. Share experiences where you've successfully collaborated with others, highlighting your communication skills and positive attitude towards teamwork.
