Hotel Services & Guest Experience Lead in Milton Keynes

Hotel Services & Guest Experience Lead in Milton Keynes

Milton Keynes Full-Time 30000 - 42000 £ / year (est.) No home office possible
Go Premium
I

At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and ensure top-notch service quality.
  • Company: Dynamic hospitality management firm in Milton Keynes with a focus on growth.
  • Benefits: 5-day workweek, career advancement opportunities, and a vibrant work environment.
  • Why this job: Join a passionate team and make a real difference in guest satisfaction.
  • Qualifications: Experience in hotel services or a strong desire for career growth.
  • Other info: Collaborative atmosphere with a commitment to health and safety standards.

The predicted salary is between 30000 - 42000 £ per year.

A hospitality management firm in Milton Keynes is seeking a Hotel Services Manager. This role requires a candidate with experience in hotel services or potential for career growth, who can lead a team, ensure the highest service quality, and comply with health and safety regulations.

Duties include:

  • Managing service teams
  • Overseeing compliance
  • Communicating with various departments

The position operates on a 5-day workweek, primarily on-site.

Hotel Services & Guest Experience Lead in Milton Keynes employer: Ideal Personnel & Recruitment Solutions Limited

Join a dynamic hospitality management firm in Milton Keynes, where we prioritise employee growth and development within a supportive work culture. Our commitment to excellence in guest experience is matched by our dedication to providing comprehensive training and career advancement opportunities, making us an ideal employer for those passionate about the hospitality industry.
I

Contact Detail:

Ideal Personnel & Recruitment Solutions Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Services & Guest Experience Lead in Milton Keynes

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to enhancing guest experiences.

✨Tip Number 3

Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or improved service quality. Be ready to share these stories during interviews to showcase your potential.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can give you an edge over other candidates. Let’s get you that dream job!

We think you need these skills to ace Hotel Services & Guest Experience Lead in Milton Keynes

Team Leadership
Service Quality Management
Health and Safety Compliance
Communication Skills
Hospitality Management
Problem-Solving Skills
Interdepartmental Coordination
Customer Service Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in hotel services and any leadership roles you've had. We want to see how you can bring your unique skills to our team!

Showcase Your Communication Skills: Since this role involves liaising with various departments, it's crucial to demonstrate your communication prowess. Use examples from your past experiences where you effectively communicated with teams or guests.

Highlight Compliance Knowledge: Familiarity with health and safety regulations is key for this position. Be sure to mention any relevant training or experience you have in ensuring compliance within a hospitality setting.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited

✨Know Your Hospitality Basics

Brush up on your knowledge of hotel services and guest experience. Be ready to discuss how you’ve ensured high service quality in previous roles, and think of specific examples that showcase your leadership skills.

✨Demonstrate Team Leadership

Prepare to talk about your experience leading teams. Share stories that highlight your ability to motivate staff, resolve conflicts, and maintain a positive work environment. This will show that you can manage service teams effectively.

✨Understand Compliance and Safety

Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be prepared to discuss how you’ve ensured compliance in past positions, as this is crucial for the role.

✨Communicate Across Departments

Think about how you’ve successfully communicated with different departments in your previous jobs. Be ready to provide examples of how effective communication has improved guest experiences or streamlined operations.

Hotel Services & Guest Experience Lead in Milton Keynes
Ideal Personnel & Recruitment Solutions Limited
Location: Milton Keynes
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

I
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>