Hotel Services & Guest Experience Lead in Milton Keynes

Hotel Services & Guest Experience Lead in Milton Keynes

Milton Keynes Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch guest experiences and manage hotel services.
  • Company: Dynamic hospitality management firm in Milton Keynes with growth opportunities.
  • Benefits: Competitive salary, career advancement, and a supportive work environment.
  • Why this job: Join a vibrant team and make a difference in guest satisfaction every day.
  • Qualifications: Experience in hotel services or a strong desire to grow in hospitality.
  • Other info: Enjoy a structured 5-day workweek with a focus on teamwork and compliance.

The predicted salary is between 30000 - 42000 £ per year.

A hospitality management firm in Milton Keynes is seeking a Hotel Services Manager. This role requires a candidate with experience in hotel services or potential for career growth, who can lead a team, ensure the highest service quality, and comply with health and safety regulations.

Duties include:

  • Managing service teams
  • Overseeing compliance
  • Communicating with various departments

The position operates on a 5-day workweek, primarily on-site.

Hotel Services & Guest Experience Lead in Milton Keynes employer: Ideal Personnel & Recruitment Solutions Limited

Join a dynamic hospitality management firm in Milton Keynes, where we prioritise employee growth and development within a supportive work culture. Our commitment to excellence in guest experience is matched by our dedication to providing comprehensive training and career advancement opportunities, making us an ideal employer for those passionate about the hospitality industry.
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Contact Detail:

Ideal Personnel & Recruitment Solutions Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Services & Guest Experience Lead in Milton Keynes

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to enhancing guest experiences.

✨Tip Number 3

Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or improved service quality. Be ready to share these stories during interviews to showcase your potential.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Hotel Services & Guest Experience Lead in Milton Keynes

Team Leadership
Service Quality Management
Health and Safety Compliance
Communication Skills
Hospitality Management
Problem-Solving Skills
Interdepartmental Coordination
Customer Service Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in hotel services and any leadership roles you've had. We want to see how you can bring your unique skills to our team!

Showcase Your Communication Skills: Since this role involves liaising with various departments, it's crucial to demonstrate your communication prowess. Use examples from your past experiences where you effectively communicated with teams or guests.

Highlight Compliance Knowledge: Familiarity with health and safety regulations is key for this position. Be sure to mention any relevant training or experience you have in ensuring compliance within a hospitality setting.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited

✨Know Your Hospitality Basics

Brush up on your knowledge of hotel services and guest experience. Be ready to discuss how you’ve ensured high service quality in past roles, and think of specific examples that showcase your leadership skills.

✨Demonstrate Team Leadership

Prepare to talk about your experience leading teams. Share stories that highlight your ability to motivate staff, resolve conflicts, and maintain a positive work environment. This will show that you can manage service teams effectively.

✨Understand Compliance and Safety

Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be prepared to discuss how you’ve ensured compliance in previous positions, as this is crucial for the role.

✨Communicate Across Departments

Think about how you’ve successfully communicated with different departments in the past. Prepare examples that illustrate your ability to collaborate and ensure smooth operations, as this will be key in the Hotel Services Manager role.

Hotel Services & Guest Experience Lead in Milton Keynes
Ideal Personnel & Recruitment Solutions Limited
Location: Milton Keynes
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