At a Glance
- Tasks: Assist customers with sales calls and provide expert technical advice on cycling products.
- Company: Leading UK cycling product supplier known for excellent customer service.
- Benefits: Competitive salary, generous staff discounts, and free onsite parking.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and help cyclists find the perfect gear while growing your skills.
- Qualifications: Experience in customer service and knowledge of Road and MTB bikes required.
The predicted salary is between 25000 - 30000 £ per year.
Our client is a market leader in the supply of cycling related products in the UK and have an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles. They pride themselves on their reputation within the industry of providing excellent customer service. Your role will be to help them maintain high standards and to be part of their continuing success story.
Reporting to the Team Manager, the successful candidate will have experience in managing their own workload, be confident in providing expert technical advice on products and be able to manage multiple tasks seamlessly. You will need to be an enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry.
The role involves, but is not limited to:
- Processing inbound sales calls.
- Processing inbound sales emails.
- Calling customers with sales offers and new product information.
- Offering technical advice on all products.
- Liaising with Brand and Sales teams to ensure customers are fully supported.
Requirements: You’ll enjoy dealing directly with customers and have proven experience of this. A working knowledge of Road and MTB bikes is important. Successful candidates will have excellent communication skills (good written and spoken English are essential for this role) and be familiar with Microsoft Office products.
They offer a competitive package including a generous staff discount scheme and free onsite parking. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Customer Sales Advisor in Milton Keynes employer: Ideal Personnel & Recruitment Solutions Limited
As a leading supplier of cycling products in the UK, our client offers an exceptional work environment for Customer Sales Advisors, where passion for cycling meets professional growth. With a strong emphasis on excellent customer service, employees benefit from a supportive team culture, competitive packages, and generous staff discounts, all while working in a dynamic industry that values technical expertise and personal development.
Contact Details:
Ideal Personnel & Recruitment Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your cycling lingo! Brush up on technical terms related to road and MTB bikes so you can confidently provide expert advice during your calls. The more knowledgeable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your multitasking skills! Be ready to discuss how you've managed multiple tasks in previous roles. This will demonstrate your ability to handle the fast-paced environment of a Customer Sales Advisor.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Sales Advisor in Milton Keynes
Some tips for your application 🫡
Know Your Stuff:Make sure you brush up on your cycling terminology and product knowledge. We want to see that you’re not just a fan of cycling, but that you can talk the talk when it comes to technical details.
Show Off Your Experience:When writing your application, highlight any previous experience you have in customer service or sales, especially if it's in the cycling industry. We love seeing how you've helped customers in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate good communication skills, so make sure your written English is top-notch and easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited
✨Know Your Cycling Stuff
Make sure you brush up on your cycling terminology and technical knowledge before the interview. Familiarise yourself with different types of bikes, components, and common issues cyclists face. This will not only help you answer questions confidently but also show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to maintain high standards and align with the company's reputation.
✨Practice Multi-tasking Scenarios
Since the role involves managing multiple tasks, practice how you would handle various scenarios during the interview. You might be asked how you would prioritise calls and emails or deal with a technical query while processing an order. Show that you can think on your feet!
✨Be Enthusiastic and Team-Oriented
Let your enthusiasm for cycling and teamwork shine through in your responses. Share experiences where you collaborated with others to achieve a goal. This will highlight your fit within their team culture and your commitment to contributing to their success story.
