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- Tasks: Manage cash flow by ensuring timely collection of payments and maintaining customer relations.
- Company: Join a dynamic team focused on financial excellence and customer satisfaction.
- Benefits: Enjoy a hybrid work model with flexibility and a supportive work environment.
- Why this job: Gain valuable experience in finance while developing your communication and problem-solving skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This is a temporary position, perfect for gaining experience in the finance sector.
Our client has a full-time vacancy for a Credit Controller, reporting to the Treasury and Financial Accountant. The role exists to ensure that the cash flow is received on a timely basis following the issue of a valid sales invoice. This will be achieved by the use of computerised systems and tasking’s generated by either the system or the Credit Controller. The role is working hybrid, with two days per week being office based and three days remote working. You will be working 37 hours per week. This role is offered as a temporary position. The main role is to monitor allocated accounts on the sales ledgers to ensure the prompt collection of monies. This will involve frequent contact by telephone as well as email, letter or fax and court proceedings if necessary. Monitoring will be undertaken by use of the Agresso Finance system and the use of action overviews and workflow to ensure debts are chased on a timely basis. In addition you will: * Establish and maintain good customer relations with account holders at all levels. * Follow up queries raised on invoices from customers, contacting relevant colleagues for information and instructions where necessary. * To advise when any problems arise, specifically with regard to accounts which show signs of delinquency or of becoming a bad debt. * To allocate credit balances and credit notes where necessary. * To produce statements and reminder letters for all allocated customers on a regular basis. * To produce management reporting information on a monthly basis for use in Heads of Department meetings. And to provide a list or accounts requiring provisions or write offs at the end of each Financial Year. * To cover for other Credit Controllers during periods of absence. * To assist both Internal and External Auditors as required. * To assist with the correct allocation of BACS receipts and cash or cheques received against customer accounts and to review receipt items on suspense accounts on a regular basis to identify possible invoice payments. Requirements You must be an excellent communicator and have a desire to build strong working relationships with customers and colleagues. You will also enjoy working as part of a close-knit team, whilst taking responsibility for your allocated accounts. A high level of attention to detail is essential and intermediate skills in Excel (VLOOKUPS and pivot tables) is highly desirable. Successful applicants will need to have previous experience of working in a credit control environment. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so
Credit Controller employer: Ideal Personnel & Recruitment Solutions Limited
Contact Detail:
Ideal Personnel & Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the Agresso Finance system, as it's crucial for monitoring accounts and managing cash flow. If you can demonstrate your proficiency in this software during the interview, it will set you apart from other candidates.
✨Tip Number 2
Highlight your communication skills, especially your ability to establish and maintain good customer relations. Be prepared to share examples of how you've successfully resolved disputes or collected payments in the past.
✨Tip Number 3
Show your understanding of the importance of timely cash flow and how it impacts a business. Discuss any previous experience you have in credit control or accounts receivable to illustrate your knowledge.
✨Tip Number 4
Be ready to discuss your approach to handling delinquent accounts. Employers appreciate candidates who can think critically about problem-solving and have strategies in place for dealing with challenging situations.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Credit Controller. Familiarize yourself with cash flow management, sales ledgers, and the Agresso Finance system to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in credit control or finance roles. Emphasize your skills in customer relations, problem-solving, and your ability to work with computerized systems. Use specific examples to showcase your achievements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the job requirements and your commitment to maintaining good customer relations and timely collections.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Credit Controller. Familiarize yourself with cash flow management, sales ledgers, and the Agresso Finance system, as these are crucial for the role.
✨Show Your Communication Skills
Since the job involves frequent contact with customers via phone and email, be prepared to demonstrate your communication skills. Share examples of how you've successfully resolved customer queries or maintained good relationships in previous roles.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with delinquent accounts or resolving invoice disputes. Think of past experiences where you successfully navigated similar challenges.
✨Highlight Your Organizational Skills
The role requires monitoring multiple accounts and ensuring timely collections. Be ready to discuss how you prioritize tasks and manage your time effectively, especially in a hybrid working environment.
