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- Tasks: Support transport planning and ensure smooth operations while collaborating with various teams.
- Company: Join a respected company known for its commitment to customer service and operational excellence.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact in transport planning.
- Qualifications: Strong customer service skills and understanding of transport operations required.
- Other info: Flexible working environment with a focus on continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
Our well-established and respected client has a permanent vacancy for a Transport Planning Assistant to support the day-to-day planning and administrative functions of the transport department. This role works closely with the Transport Planner and Transport Compliance Coordinator to help ensure customer service level agreements are met efficiently, compliantly, and in line with company standards. The Transport Planning Assistant is also to provide holiday and sickness cover for the Transport Planning.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Role:- Assists with ensuring the smooth and efficient running of the transport operation.
- Provides shift cover, including weekends for the Transport Planning.
- Out of hours point of contact when covering planning.
- Provide clear written and verbal communication with customers, drivers, sub-contractors, and maintenance teams.
- Gather, analyse, and present transport data, including telemetry and fill rates, to support planning decisions.
- Maintain accurate filing of driver compliance, training, and HR documentation.
- Ensure all repair records are correctly documented and filed.
- Create and supply PO’s (with authorisation) ensuring costs are allocated appropriately.
- Take meeting minutes and assist in conducting investigations.
- Uploading timesheets and overtime.
- Review and sign off pre-advice documentation prior to invoicing, raising queries where necessary.
- Carry out 3PL bookings and fixings as required.
- Carry out any other reasonable duties allocated by the National Transport Manager or senior staff.
- Collaborate closely with drivers and colleagues within other areas of the operation.
- Identify opportunities for continuous improvement and added value without compromising service levels.
- Excellent customer service skills.
- A strong understanding of transport operations, including drivers hours, and vehicle compliance.
- Proficient in Microsoft Office programs, including Word, Excel, and Outlook.
- Ability to work collaboratively and value the development of self and others.
- Excellent time management, organisational, and problem-solving abilities.
- Confidence, tact, and a persuasive manner.
- Ability to remain calm and focused under pressure.
- Self-motivated, dedicated, and able to use initiative.
- Flexible approach with a “can-do” attitude.
- Understanding of service delivery within operational, legal, and financial constraints.
- Ability to maintain integrity in a pressurised, time-critical environment.
- Consistently completes tasks within agreed timescales.
- Demonstrates an open, direct, and honest attitude at all times.
Transport Planning Assistant in Brackley employer: Ideal Personnel & Recruitment Solutions Limited
Contact Detail:
Ideal Personnel & Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planning Assistant in Brackley
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their transport operations. Be ready to discuss how your skills align with their needs, especially around customer service and compliance.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've tackled challenges in transport planning or customer service, and be ready to share them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Transport Planning Assistant in Brackley
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what’s expected of you as a Transport Planning Assistant, so highlight relevant experience and skills that match the role.
Show Off Your Communication Skills: Since this role involves clear communication with customers, drivers, and other teams, make sure your written application reflects your ability to communicate effectively. Use concise language and be professional, but let your personality shine through!
Highlight Your Organisational Skills: As a Transport Planning Assistant, you'll need to juggle various tasks. In your application, give examples of how you've managed multiple responsibilities in the past. We love seeing candidates who can keep things running smoothly under pressure!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of your application. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited
✨Know Your Transport Operations
Make sure you brush up on your understanding of transport operations, especially around drivers' hours and vehicle compliance. This knowledge will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or improved service levels, as this will demonstrate your ability to communicate effectively with customers and colleagues.
✨Be Ready for Data Discussions
Since the role involves gathering and analysing transport data, be prepared to discuss any relevant experience you have with data analysis. Familiarise yourself with basic metrics like telemetry and fill rates, and think about how you can present this information clearly.
✨Demonstrate Your Problem-Solving Skills
Think of a few scenarios where you've had to solve problems under pressure. Be ready to share these examples during the interview, highlighting your time management and organisational skills, as well as your ability to stay calm and focused when things get hectic.
