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- Tasks: Welcome clients and manage meeting rooms while handling calls and administrative duties.
- Company: Join a friendly team dedicated to providing excellent service in a professional environment.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work culture.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic office setting.
- Qualifications: Customer service experience is a plus; strong communication and organisational skills are essential.
- Other info: A valid driving licence is advantageous, and we value your initiative and positive attitude.
The predicted salary is between 28800 - 43200 £ per year.
Our client has a full-time, permanent vacancy for an Administrator/Receptionist to join their friendly team.
Responsibilities:
- Welcoming clients, visitors and staff attending the office
- Following visitor sign in procedures when visitors arrive for meetings
- Monitoring of the suite of meeting rooms to ensure they are kept tidy and in good working order for all meetings
- Provision of appropriate refreshments within the meeting rooms as and when requested
- Supporting the setup of meeting rooms and catering for client and/or staff events
- Assist with meeting room bookings
- Answering and directing incoming calls across offices
- Directing of enquiries to the relevant departments
- Ensure attendance registers are printed and updated accordingly
- Responsibility for incoming and outgoing post and arranging distribution of post internally
- Dealing with incoming deliveries
- Management of the Franking machine and liaison with Royal Mail
- Managing the ordering of stationery
- Support in the ordering of supplies
- Binding of relevant documents
- Support with laminating activities
- Support with file retrievals from off-site storage
- Scanning, preparing and photocopying documents
- Ensure reception area is neat and tidy at all times
- General administrative duties
Requirements:
- Previous experience in a similar role would be ideal but experience in a customer facing role would be beneficial
- Enjoy a high level of interaction with clients, staff and visitors displaying a welcoming and professional approach at all times
- Friendly and professional manner
- Excellent verbal and written communication skills
- Excellent telephone manner
- Confidentiality, discretion and diplomacy with the ability to deal tactfully and diplomatically with a wide range of people
- Excellent time management skills demonstrating the ability to organise and manage changing priorities on an ongoing basis
- Ability to demonstrate a courteous, helpful and service-orientated manner both in person and on the phone
- Ability to work both autonomously and within a team with a positive ‘can-do’ attitude and strong interpersonal skills
- Efficiency, reliability and flexibility
- Ability to use initiative when required
- Proven IT skills, including MS Word, Outlook and Excel
- A valid driving licence would be advantageous
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Administrator Receptionist employer: Ideal Personnel & Recruitment Solutions Limited
Contact Detail:
Ideal Personnel & Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values. Understanding what makes our team at StudySmarter tick will help you connect better during any interviews or informal chats.
✨Tip Number 2
Practice your communication skills, especially your telephone manner. As an Administrator Receptionist, you'll be the first point of contact, so being articulate and friendly is key to making a great impression.
✨Tip Number 3
Showcase your organisational skills by preparing for potential scenarios you might face in the role. Think about how you would manage multiple tasks, like handling calls while setting up meeting rooms.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the team dynamics, which can give you an edge in understanding what we value at StudySmarter.
We think you need these skills to ace Administrator Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative and customer-facing roles. Emphasise skills such as communication, time management, and IT proficiency, which are crucial for the Administrator/Receptionist position.
Craft a Strong Cover Letter: Write a cover letter that showcases your friendly and professional manner. Mention specific examples of how you've successfully interacted with clients or managed administrative tasks in previous roles.
Highlight Relevant Skills: In your application, clearly outline your verbal and written communication skills, as well as your ability to manage changing priorities. Use bullet points to make these skills stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited
✨Showcase Your Customer Service Skills
As an Administrator Receptionist, you'll be the first point of contact for clients and visitors. Make sure to highlight your previous experience in customer-facing roles and demonstrate your ability to maintain a friendly and professional manner throughout the interview.
✨Demonstrate Organisational Abilities
This role requires excellent time management and organisational skills. Be prepared to discuss how you've successfully managed multiple tasks or changing priorities in past positions, showcasing your ability to stay efficient and reliable.
✨Prepare for Common Scenarios
Think about potential scenarios you might face in this role, such as handling difficult calls or managing visitor sign-in procedures. Practising your responses can help you feel more confident and ready to tackle these situations during the interview.
✨Familiarise Yourself with Relevant Software
Since the job requires proficiency in MS Word, Outlook, and Excel, brush up on these applications before your interview. Being able to discuss your experience with these tools will show that you're prepared and capable of handling the administrative tasks required.
