At a Glance
- Tasks: Support sales with product knowledge and customer visits in a dynamic, remote role.
- Company: Join a leading provider of automation and fluid control solutions for labs and factories.
- Benefits: Enjoy remote work flexibility, travel opportunities, and a chance to grow your career.
- Why this job: Be part of a talented team, make an impact, and develop valuable skills in a thriving industry.
- Qualifications: A degree in Science or Engineering is desirable; HND or relevant experience required.
- Other info: Full UK driving licence and passport needed for potential European travel.
The predicted salary is between 36000 - 60000 £ per year.
Our client has a permanent opportunity for a Scientific Product Specialist. They provide automation and fluid control solutions for factory and laboratory applications. This is a National role, working remotely, with travel required.
As a key member of their talented and successful products team, this is an interesting, varied, and challenging customer-facing role that is designed to support increasing their market share. Working closely with the field sales team, you will provide application, product knowledge, and sales support during customer visits. The range of product focus includes chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls.
To be considered, you will need to demonstrate customer-facing technical and sales experience.
Key Responsibilities:- Maintain accurate records of activities using our CRM system
- Grow sales of the product range through supporting the salesforce and their customers
- Understand and have the ability to use the value proposition of the product range responsible for and business value to grow sales
- Identifying, researching, and gaining application knowledge for new opportunities for the product
- Promote the product range responsible for by creating marketing material, training material, and identifying trade shows where the range will achieve exposure
- Develop strong working relationships with internal and external customers consulting with them to solve problems from a technical perspective
- Meet and exceed targets
- Desirable: A degree within a Science or Engineering discipline
- Required: HND or equivalent or relevant experience
- Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls
- Experience, skills, and knowledge of the types of applications found in the non-invasive life science / medical / electronics industry
- Demonstrate an ability to communicate and influence effectively at all levels of the business
- Highly driven and passionate about making a difference within the industry
- Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand
- Full UK Driving Licence
- Current passport as European travel may be required
Due to the large number of responses we receive, it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Scientific Product Specialist Sales Support employer: Ideal Personnel & Recruitment Solutions Limited
Contact Detail:
Ideal Personnel & Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scientific Product Specialist Sales Support
✨Tip Number 1
Familiarise yourself with the specific products you'll be supporting, such as chillers and heat exchangers. Understanding their applications and benefits will help you engage more effectively with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the scientific and engineering fields, especially those who have experience in sales support roles. Attend industry events or webinars to build connections that could lead to valuable insights or referrals for this position.
✨Tip Number 3
Prepare to discuss your previous experiences where you've successfully supported a sales team or contributed to customer satisfaction. Highlight specific examples that showcase your ability to communicate technical information clearly and effectively.
✨Tip Number 4
Research the company’s market position and competitors. Being knowledgeable about their challenges and opportunities will allow you to articulate how you can contribute to their growth and success during your discussions with them.
We think you need these skills to ace Scientific Product Specialist Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and technical roles, particularly in the scientific or engineering fields. Emphasise any experience with automation and fluid control solutions, as well as your ability to communicate effectively with customers.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the industry and how your background aligns with the role. Mention specific products you have experience with, such as chillers or sensors, and how you can contribute to increasing market share.
Showcase Your Technical Knowledge: Demonstrate your understanding of the products and applications mentioned in the job description. Include examples of how you've used this knowledge to support sales or solve customer problems in previous roles.
Highlight Relationship-Building Skills: Since the role involves developing strong working relationships, provide examples of how you've successfully collaborated with internal teams and external customers. This could include instances where you influenced decisions or resolved technical issues.
How to prepare for a job interview at Ideal Personnel & Recruitment Solutions Limited
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be discussing, such as chillers and heat exchangers. Familiarise yourself with their applications and benefits, as this will help you answer technical questions confidently.
✨Demonstrate Your Sales Experience
Be prepared to share specific examples of your past sales successes, particularly in the scientific or engineering fields. Highlight how you've used value propositions to close deals and maintain customer satisfaction.
✨Build Rapport with Interviewers
Since this role is customer-facing, showcasing your ability to build relationships is crucial. Practice engaging with your interviewers as if they were clients, demonstrating your communication skills and approachability.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in previous roles and how you overcame them, especially in relation to technical support and customer interactions.