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- Tasks: Support customers and sales teams with technical expertise in electrical engineering.
- Company: Dynamic company focused on innovation and customer satisfaction.
- Benefits: Private medical cover, life assurance, holiday purchase scheme, and more!
- Why this job: Join a team that drives sales growth and develops exciting new products.
- Qualifications: Degree or HNC/HND in Electrical Engineering; strong communication skills required.
- Other info: Flexible working hours and opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Our client has a vacancy for a Technical Sales Support Electrical Engineer with a strong electrical bias. Experience with serial interface, PLCs or electric drives would be advantageous. The role will be to provide support to customers and the sales force team for technical matters. Commercial and market awareness of the product is essential. Supporting sales growth by training and proactive promotion of existing and new products.
Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.
Key Responsibilities:- Support for customer questions via phone and e-mail
- Process requests for special products and variations
- Analyse, check and report writing on customer product returns
- New product development proposal activity
- Market and competitor product analysis & understanding
- Supporting sales force with customer visits and application development
- Product management including training, new product introduction and supersession of discontinued product ranges
- Degree, HNC or HND in Electrical Engineering or related discipline
- Able to communicate proficiently via telephone and email with both internal and external customers
- A methodical problem solver who is logical, organised and able to keep clear comprehensive records
- Ability to clearly and effectively present technical subjects, face-to-face and via webinar
- Experience working within an Engineering environment
- Hands-on testing and diagnostic experience
- Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
- Hands-on testing and diagnostic experience
- Automation systems or system design experience
- Previous experience or working within a Technical Sales Support or applications role
They offer a competitive and attractive range of benefits which include private medical cover, life assurance, holiday purchase scheme and much more!
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Technical Sales Support Electrical Engineer employer: Ideal Personnel and Recruitment Solutions
Contact Detail:
Ideal Personnel and Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Support Electrical Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and sales sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge, especially around PLCs and electric drives. We want you to shine when discussing how you can support customers and the sales team.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your methodical approach and ability to manage multiple projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Technical Sales Support Electrical Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electrical engineering skills and any relevant experience with PLCs or electric drives. We want to see how your background aligns with the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical sales support and how your skills can help us grow. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your ability to communicate clearly and effectively. Whether it’s through your writing style or examples of past experiences, let us know you can engage with customers like a pro!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at Ideal Personnel and Recruitment Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your electrical engineering knowledge, especially around PLCs and electric drives. Be ready to discuss how these technologies work and their applications in real-world scenarios. This will show that you're not just familiar with the terms but can also apply them practically.
✨Practice Your Communication Skills
Since the role involves a lot of customer interaction, practice explaining technical concepts in simple terms. You might want to do mock interviews with friends or family where you explain complex ideas as if they were customers. This will help you feel more confident during the actual interview.
✨Show Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your logical thinking and methodical approach, which are key for this role.
✨Research the Company and Market
Familiarise yourself with the company’s products and their position in the market. Understanding competitors and current trends will allow you to speak knowledgeably about how you can contribute to sales growth and product promotion. It shows you're proactive and genuinely interested in the role.
