At a Glance
- Tasks: Assist customers with sales inquiries and provide expert technical advice on cycling products.
- Company: Leading UK cycling product supplier known for excellent customer service.
- Benefits: Competitive salary, generous staff discounts, and free onsite parking.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and help cyclists find the perfect gear while growing your skills.
- Qualifications: Experience in customer service and knowledge of Road and MTB bikes required.
The predicted salary is between 22000 - 26000 £ per year.
Our client is a market leader in the supply of cycling related products in the UK and have an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles. They pride themselves on their reputation within the industry of providing excellent customer service. Your role will be to help them maintain high standards and to be part of their continuing success story.
Role
Reporting to the Team Manager, the successful candidate will have experience in managing their own workload, be confident in providing expert technical advice on products and be able to manage multiple tasks seamlessly. You will need to be an enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry.
The role involves, but is not limited to:
- Processing inbound sales calls.
- Processing inbound sales emails.
- Calling customers with sales offers and new product information.
- Offering technical advice on all products.
- Liaising with Brand and Sales teams to ensure customers are fully supported.
Requirements
You’ll enjoy dealing directly with customers and have proven experience of this. A working knowledge of Road and MTB bikes is important. Successful candidates will have excellent communication skills (good written and spoken English are essential for this role) and be familiar with Microsoft Office products. They offer a competitive package including a generous staff discount scheme and free onsite parking.
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Customer Sales Advisor in Milton Keynes employer: Ideal Personnel and Recruitment Solutions
As a leading supplier of cycling products in the UK, our client offers an exceptional work environment for Customer Sales Advisors who are passionate about cycling. With a strong emphasis on excellent customer service, employees benefit from a supportive team culture, opportunities for personal growth, and a competitive package that includes generous staff discounts and free onsite parking. Join us to be part of a dynamic team that values your expertise and enthusiasm in the cycling industry.
Contact Details:
Ideal Personnel and Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your cycling lingo! Brush up on technical terms related to road and MTB bikes. Being able to speak the language will not only impress them but also help you connect better with customers.
✨Tip Number 3
Show off your sales skills! Prepare examples of how you've successfully handled customer interactions in the past. Whether it’s a tricky call or a challenging email, having stories ready will demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Sales Advisor in Milton Keynes
Some tips for your application 🫡
Know Your Stuff:Make sure you brush up on your cycling terminology and technical knowledge before applying. We want to see that you’re not just passionate about cycling, but that you can also talk the talk when it comes to the products.
Show Off Your Experience:When writing your application, highlight any previous experience you have in customer service or sales, especially if it's within the cycling industry. We love seeing candidates who can demonstrate their ability to manage workloads and achieve goals.
Be Clear and Concise:Your written communication skills are key for this role, so make sure your application is clear and to the point. Use good grammar and spelling, and don’t forget to showcase your personality – we want to get a sense of who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Ideal Personnel and Recruitment Solutions
✨Know Your Cycling Stuff
Brush up on your cycling terminology and technical knowledge before the interview. Familiarise yourself with different types of bikes, components, and common issues cyclists face. This will not only help you answer questions confidently but also show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to maintain high standards and align with the company's reputation.
✨Practice Multi-tasking Scenarios
Since the role involves managing multiple tasks, practice how you would handle various scenarios during the interview. You might be asked how you would prioritise calls or emails while providing technical advice. Show that you can think on your feet and manage your workload effectively.
✨Be Enthusiastic and Team-Oriented
Let your enthusiasm for cycling and teamwork shine through in your responses. Share experiences where you collaborated with others to achieve goals. This will highlight your fit within their team-oriented culture and your eagerness to contribute to their success story.
