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For Companies At a Glance
- Tasks: Lead IT operations, manage a team, and ensure systems are secure and reliable.
- Company: Join a forward-thinking firm focused on innovation and technology.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by driving IT strategies and supporting innovative projects.
- Qualifications: Experience in IT infrastructure, team management, and project management skills.
- Other info: Great opportunity for career growth in a supportive and collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
Our client has an exciting opportunity for an IT Operations Manager to join their IT Department. The IT Operations Manager is responsible for overseeing the day-to-day operations of the firm’s IT infrastructure to ensure systems, networks, and services are reliable and secure. This includes leading a team of IT professionals, providing IT support in accordance with their service level agreement, monitoring system performance, troubleshooting issues, managing budgets, and implementing new technologies.
Responsibilities
- Support the IT Director with the implementation of the firm’s IT and AI & Innovation Strategies.
- Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects.
- Manage IT Operations team members, including performance and training assessments, ensuring the team keep abreast of technology changes and maintain high service standards.
- Manage, maintain and optimise the firm’s on-premises and cloud-based infrastructure.
- Oversee backup and system security operations in accordance with the firm’s policies.
- Participate in internal and external audits, including ISO27001 and ISO22301.
- Manage the Cyber Essential Plus accreditation renewals.
- Develop and document processes and procedures, providing to ensure they are fully implemented within the team.
- Identify and manage operational risks.
- Manage information technology projects ensuring project deadlines are adhered to.
- Provide hands-on support and participate in the out-of-hours support rota as required.
- Provide support and guidance to stakeholders via help desk.
- Assist the IT Director with the management of IT vendors, contracts, and software licenses.
- Develop IT best practice guides and procedures.
- Prepare monthly management reports of team/service activities, tasks, and operational metrics.
Technical Competencies
- Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office.
- Strong technical knowledge of network and server operating systems.
- Experience with support of Windows Operating Systems, SQL Server and Active Directory, including PowerShell scripting.
- Proven experience in IT infrastructure planning, development, and operations.
- Proven experience in server virtualisation and Cloud-based Infrastructure.
- Enterprise Backup, Replication and Business Continuity and Disaster recovery mitigation and response.
- Strong understanding of project management principles and practices.
- Strong understanding of Helpdesk and Customer Relations Support systems.
- Strong understanding of Data Security and Cyber Security basics.
Due to the large number of responses we receive it is not always possible to respond to every application. If your skills and experience match for this role, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
IT Operations Manager employer: Ideal Personnel and Recruitment Solutions Limited
Contact Detail:
Ideal Personnel and Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, achievements, and any innovative solutions you've implemented. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its IT operations. Be ready to discuss how your experience aligns with their needs, especially around managing IT infrastructure and leading teams. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace IT Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Manager role. Highlight your experience with IT infrastructure, team management, and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our IT Department. Be sure to mention any specific projects or achievements that relate to the job description.
Showcase Your Technical Skills: Don’t forget to highlight your technical competencies, especially with Microsoft 365, server virtualisation, and cloud-based infrastructure. We love seeing candidates who are up-to-date with technology changes, so let us know what you've been working on!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ideal Personnel and Recruitment Solutions Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365, server operating systems, and cloud infrastructure. Be ready to discuss your hands-on experience with these technologies, as well as any relevant projects you've managed.
✨Showcase Your Leadership Skills
As an IT Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on performance assessments and training. Highlight your ability to keep your team updated on tech changes and maintain high service standards.
✨Understand the Business Side
Familiarise yourself with the firm's IT and AI strategies. Be prepared to discuss how you can support innovation projects and manage operational risks. Showing that you understand the bigger picture will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions about troubleshooting and managing IT operations under pressure. Think of specific scenarios where you've had to resolve issues or implement new technologies. This will demonstrate your problem-solving skills and ability to handle real-world challenges.
