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- Tasks: Support customers and sales with technical expertise in mechanical products.
- Company: Global market leader with a collaborative and innovative culture.
- Benefits: Private medical cover, life assurance, holiday purchase scheme, and more!
- Why this job: Make an impact in a role that values your voice and ideas.
- Qualifications: Degree in Mechanical Engineering or related field; 5+ years in engineering.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 35000 - 45000 £ per year.
Our client has a vacancy for a Technical Sales Support Engineer with a strong mechanical bias to support customers and the sales force for technical matters. Technical support will cover the mechanical product range, specialising in pneumatics, actuators and vacuums. Commercial and market awareness of company product offering, supporting sales growth by training and proactive promotion of existing and new products. The focus for this role is mechanical products.
As a global market leader, every team member has a voice and this contributes to success as a business. They take pride in a collaborative, innovative and customer‑focused culture where team members feel respected, empowered and valued. They have clear sustainable development goals as they believe in caring for everyone’s futures as well as for the future of the planet. Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.
Key Responsibilities- Support for customer questions via phone and e‑mail
- Process requests for special products and variations
- Analyse, check and report writing on customer product returns
- New product development proposal activity
- Market and competitor product analysis & understanding
- Supporting sales force with customer visits and application development
- Product management including training, new product introduction and supersession of discontinued product ranges
- Degree, HNC or HND in Mechanical Engineering or related discipline
- 5 years plus in an engineering environment
- Able to communicate proficiently via telephone and email with both internal and external customers
- A methodical problem solver who is logical, organised and able to keep clear comprehensive records
- Ability to clearly and effectively present technical subjects, face‑to‑face and via webinar
- Experience working within an Engineering environment
- Hands‑on testing and diagnostic experience
- Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
- Hands‑on testing and diagnostic experience
- Automation systems or system design experience
- Previous experience or working within a Technical Sales Support or applications role
They offer a competitive and attractive range of benefits which include private medical cover, life assurance, holiday purchase scheme and much more!
Due to the large number of responses we receive it is not always possible to respond to every application straight away. If you wish to apply for further roles please do so. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.
Technical Sales Support Mechanical Engineer in Bletchley employer: Ideal Personnel and Recruitment Solutions Limited
Contact Detail:
Ideal Personnel and Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Support Mechanical Engineer in Bletchley
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in technical sales support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your mechanical knowledge and product range. Be ready to discuss how your experience aligns with the role, especially in pneumatics and actuators. Show them you’re not just a candidate, but the right fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our collaborative culture.
We think you need these skills to ace Technical Sales Support Mechanical Engineer in Bletchley
Some tips for your application 🫡
Show Off Your Mechanical Skills: Make sure to highlight your mechanical engineering background and any relevant experience in pneumatics, actuators, or vacuums. We want to see how your skills can support our customers and sales team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication shines through, especially since you'll be dealing with technical queries.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect how your experience aligns with the key responsibilities listed in the job description. We love seeing candidates who take the time to connect their skills to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Ideal Personnel and Recruitment Solutions Limited
✨Know Your Mechanical Stuff
Make sure you brush up on your mechanical engineering knowledge, especially around pneumatics, actuators, and vacuums. Be ready to discuss specific products and how they work, as well as any hands-on experience you've had with them.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice explaining technical concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated complex ideas in the past, whether over the phone or via email.
✨Demonstrate Problem-Solving Prowess
Be prepared to share examples of how you've tackled engineering problems in previous roles. Think about specific challenges you've faced, the steps you took to resolve them, and the outcomes. This will show your methodical approach and logical thinking.
✨Research the Company Culture
Familiarise yourself with the company's values and culture, especially their focus on collaboration and sustainability. During the interview, mention how your personal values align with theirs, and be ready to discuss how you can contribute to their innovative and customer-focused environment.