Ideal Heating is seeking a Recalls Administrator to join its service-focused team. You will manage recall scheduling, update customers on repair progress, and coordinate with engineers to allocate and deploy work efficiently.
The role requires outstanding telephone, data entry and problem-solving skills, with a strong commitment to accuracy and customer satisfaction in a fast-paced environment. You will work with Service Power, SAP and Salesforce, and adapt to changing priorities within a
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Recalls Coordinator – Fast-Paced Customer Care Scheduling employer: Ideal Heating
Ideal Heating is an excellent employer that fosters a supportive and positive team culture, making it an ideal place for individuals looking to grow and develop their administrative skills. With a fast-paced and varied role, employees enjoy the benefit of early finishes every Friday, allowing for a healthy work-life balance. The company prioritises employee development and offers opportunities to learn in a dynamic environment where no two days are the same.
