At a Glance
- Tasks: Lead project scoping, mobilization, oversight, and client communication in digital health.
- Company: Join Ideal Health, a top digital health consultancy driving innovation in healthcare.
- Benefits: Enjoy a competitive salary, bonus package, and excellent perks.
- Why this job: Be part of a growing team that values continuous improvement and client relationships.
- Qualifications: Experience in project delivery, Agile or Prince certification, and strong communication skills required.
- Other info: Ideal for ambitious individuals looking to make an impact in digital health.
The predicted salary is between 48000 - 72000 £ per year.
Delivery Manager – Digital Health
Ideal Health are a leading digital health consultancy, supporting healthcare organisations at all stages of their digital journey from strategy and planning, through to business case, mobilisation, implementation and optimisation. As we are undergoing rapid growth we are looking for a Delivery manager to join our team.
The Role
You will be a senior member of the management team, with responsibility for the following areas:
Project Scoping
Collaborate with the client engagement team and Practice leads in ensuring effective and consistent project scoping and pricing, with clarity around statements of work, deliverables, assumptions, governance and reporting
Project Mobilisation
Oversee and co-ordinate the effective mobilisation for all projects, ensuring clarity across the business for how each project will be set up and managed. This would include, governance and controls, risks and issues log, project status reporting, change controls, team selection, on-boarding and team management.
Project Oversight
- Monitor all stages of the delivery of projects, through on-going collaboration with practice leads, project leads and clients, to ensure we are providing services in line with client expectations.
- Overseeing project leads and project teams, monitoring project timelines, and ensuring that deliverables meet quality standards
- You will ensure effective communication between clients and the delivery team to maintain an environment of continuous project improvement and quality management.
- In collaboration with the project lead and account manager, ensure that any project scope changes and change requests are handled effectively
- Implementing risk management strategies and contingency plans and mitigating potential risks that could impact project timelines or deliverables.
- Implementing and monitoring quality assurance processes to ensure that all work meets or exceeds client expectations.
Client Communication
Building and maintaining strong client relationships is a key aspect of the role. Acting as a liaison between the client and the delivery team, ensuring that clients expectations are met and addressing any concerns or issues that may arise during the project.
Continuous Improvement
Continuously improving delivery processes is vital for staying competitive and meeting evolving client needs. You will identify areas for process optimisation and work collaboratively with teams to implement improvements that enhance efficiency and effectiveness.
Skills and Background:
We are looking for an ambitious individual with professional services project delivery experience.
Specific skills should include:
- Experience in overseeing the delivery of professional services and consulting projects
- A sound understanding of project management principles including project governance, reporting and controls
- A Practitioner level qualification in Project management methodologies such as Agile or Prince
- Commercial project delivery experience, ideally within the digital health sector
- Excellent interpersonal skills and the ability to communicate effectively with internal and external stakeholders
- A structured approach with the ability to think and plan tactically and creatively and to prioritise work programs in the face of competing demands
We can offer an attractive salary and bonus package, plus excellent benefits.
Delivery Manager employer: Ideal Health
Contact Detail:
Ideal Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Familiarize yourself with the digital health sector. Understanding the specific challenges and trends in this field will help you speak confidently about how your experience aligns with the needs of Ideal Health.
✨Tip Number 2
Highlight your project management qualifications, especially if you have certifications in Agile or Prince. Be ready to discuss how you've applied these methodologies in past projects to drive successful outcomes.
✨Tip Number 3
Prepare examples of how you've built strong client relationships in previous roles. Being able to demonstrate your interpersonal skills and how you've effectively communicated with stakeholders will set you apart.
✨Tip Number 4
Think about specific instances where you've implemented process improvements in project delivery. Sharing these experiences will show your commitment to continuous improvement, which is vital for this role.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Delivery Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your relevant experience in project management, particularly in professional services and digital health. Use specific examples that demonstrate your ability to oversee project delivery and manage client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Discuss your experience with project scoping, mobilization, and oversight, and how you can contribute to continuous improvement within the team.
Highlight Relevant Qualifications: If you have any certifications in project management methodologies like Agile or Prince, make sure to mention them prominently. This will show that you have the necessary qualifications to excel in the role.
How to prepare for a job interview at Ideal Health
✨Showcase Your Project Management Expertise
Be prepared to discuss your experience with project management principles, especially in the context of digital health. Highlight specific projects where you successfully implemented governance and reporting controls.
✨Demonstrate Strong Client Communication Skills
Since building client relationships is crucial, share examples of how you've effectively communicated with clients in past roles. Discuss any challenges you faced and how you resolved them to meet client expectations.
✨Emphasize Continuous Improvement Mindset
Talk about instances where you identified areas for process optimization in previous projects. Explain how you collaborated with teams to implement improvements that enhanced efficiency and effectiveness.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of situations where you had to manage risks or handle project scope changes, and be ready to explain your approach and outcomes.