At a Glance
- Tasks: Manage customer accounts, control debt risk, and drive query resolution.
- Company: Join Ideal Bathrooms, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Enjoy hybrid working with excellent career development opportunities.
- Why this job: Be pivotal in enhancing customer relationships and driving business success.
- Qualifications: Prior credit control experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
Credit Controller - Milton Keynes (MK1 1FD) - (Hybrid working - 3 days on site and 2 days remote)
So, who are we? We are Ideal Bathrooms - part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Credit Controller based in Milton Keynes, you’ll be responsible for:
- Managing a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk
- Working within set Measures, KPI’s and Objectives assigned individually and to the team
- Ensuring systems are updated with call, payment promise and query information to maintain accurate account history
- Building strong relationships with our customers whilst identifying and actively driving query resolution to enable free cash flow into the business
This is a full-time role working 40 hours per week Monday to Friday 08.30am - 5.00pm. We offer a hybrid working model (3 days on-site and 2 days remote).
And here’s what we’d like you to have:
- Prior Credit Control experience is essential
- High level of cash collections - documenting all call activity, including payment promises and all queries
- Strong communication skills with ability to effectively communicate to financial and non-financial stakeholders and build strong and effective relationships
- Demonstrated problem solving knowledge
- Tenacious and flexible approach to your daily role
We look forward to receiving your application!
Credit Controller employer: Ideal Bathrooms (Wolseley) Limited
At Ideal Bathrooms, we are committed to fostering a supportive and dynamic work environment in Milton Keynes, where our employees are at the forefront of our success. With a strong emphasis on personal development through our Wolseley Talent Guild, competitive salaries, and a comprehensive benefits package including enhanced maternity leave and wellness initiatives, we ensure that our team members thrive both professionally and personally. Join us to be part of a culture that values customer relationships and empowers you to make a meaningful impact.
Contact Details:
Ideal Bathrooms (Wolseley) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching Ideal Bathrooms and the Wolseley Group. Understand their values and how they prioritise customer experience. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to effectively communicate with both financial and non-financial stakeholders. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Ideal Bathrooms team. Good luck!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit control and cash collections, and don’t forget to showcase your communication skills. We want to see how you can build strong relationships with customers!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Ideal Bathrooms. Mention your problem-solving skills and how you’ve successfully managed debt risk in the past. Keep it engaging and personal!
Showcase Your Achievements:When detailing your previous roles, focus on your achievements rather than just duties. Did you improve cash flow or reduce debt risk? Quantify your successes to grab our attention. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Ideal Bathrooms (Wolseley) Limited
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of cash collections and debt management. Brush up on key metrics and KPIs relevant to the role, and be ready to discuss how you've successfully managed these in previous positions.
✨Showcase Your Communication Skills
Strong communication is crucial for this role. Prepare examples of how you've effectively communicated with both financial and non-financial stakeholders. Think about times when you resolved queries or built relationships that led to successful outcomes.
✨Demonstrate Problem-Solving Abilities
Be ready to share specific instances where you've tackled challenges in credit control. Highlight your tenacity and flexibility in overcoming obstacles, and how your approach has positively impacted cash flow.
✨Understand the Company Culture
Ideal Bathrooms values customer experience and relationship building. Familiarise yourself with their culture and values, and think about how you can contribute to enhancing the customer journey as a Credit Controller.
