At a Glance
- Tasks: Manage customer portfolios and build strong relationships with enterprise clients.
- Company: Join Ideagen, a leader in customer success and innovative solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and career growth opportunities.
- Other info: Work in a dynamic environment focused on growth and retention strategies.
- Why this job: Be a trusted advisor and make a real impact on enterprise customer satisfaction.
- Qualifications: Experience in customer success and account management is essential.
The predicted salary is between 60000 - 80000 £ per year.
Ideagen is seeking an experienced Senior Customer Success Manager to act as a trusted advisor for our highest-value enterprise customers. In this hybrid role from Ruddington, you will work closely with clients to maximize the value of Ideagen solutions and ensure customer satisfaction.
Your responsibilities include:
- Managing customer portfolios
- Building relationships with senior stakeholders
- Delivering long-term strategic account plans
Ideal candidates possess a strong background in customer success and account management.
Senior Enterprise CSM — Growth, Retention & Strategy in Ruddington employer: Ideagen
At Ideagen, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in Ruddington, our hybrid work model offers flexibility while providing ample opportunities for professional growth and development. We are committed to empowering our employees with the tools and support they need to thrive, making it a rewarding place to build a meaningful career in customer success.
