At a Glance
- Tasks: Lead compliance processes and engage customers to resolve licensing issues.
- Company: Join a forward-thinking company in Ruddington, Nottingham.
- Benefits: Enjoy a competitive salary, hybrid work, and great benefits.
- Other info: Dynamic role with opportunities for professional growth.
- Why this job: Make a real impact by balancing compliance with customer relationships.
- Qualifications: Experience in commercial compliance and SaaS licensing required.
The predicted salary is between 50000 - 60000 € per year.
Location - Ruddington, Nottingham
Level - Experienced Professional
Department - Revenue
Working Pattern - Full Time Hybrid 3 days a week in office (Tues - Thurs)
Benefits - Benefits at Ideagen
Salary - To be discussed at next stage
We’re looking for a Senior Commercial Compliance Manager to scale our commercial compliance function. Reporting to the Director of Compliance, you’ll own the end‑to‑end process of identifying licence and storage overuse through product telemetry, engaging customers to resolve it, and converting those outcomes into contracted, recognised revenue. Think Netflix‑style licence discipline rather than heavy‑handed enforcement: confident, consistent, and commercially intelligent. This is a role for someone who can hold the contractual line without damaging the relationship.
Responsibilities
- Lead a telemetry‑driven compliance process, working with data and technical teams to identify usage overages accurately.
- Manage a pipeline of live compliance opportunities from detection through to signed commercial resolution.
- Engage customers confidently and professionally where usage exceeds contract, setting clear expectations while preserving trust.
- Draft precise, client‑ready correspondence that balances contractual clarity with the right commercial tone.
- Negotiate outcomes including licence uplifts, backdated fees and goodwill resolutions within agreed authority.
- Partner with Account Management, Customer Success, Legal and Finance to ensure aligned messaging and clean revenue conversion.
- Handle escalations with credibility, including engagement with customer procurement, legal teams and senior stakeholders.
Skills and Experience
- You’re commercially sharp, contractually confident and comfortable operating in grey areas.
- You understand SaaS licensing in practice, not just theory, and you’re calm holding a firm position when challenged, without becoming adversarial.
- You’ll bring:
- Experience in commercial compliance, SaaS licence management, contract enforcement or a closely related role.
- A strong understanding of SaaS subscription and licensing models.
- A revenue focussed mindset including forecast accuracy, pipeline management and CRM hygiene.
- Experience drafting and negotiating contractual correspondence with customers.
- Confidence interpreting usage data and translating it into commercially sound decisions.
- The ability to manage multiple concurrent cases with clarity and control.
Commercial Integrity Manager in Ruddington employer: Ideagen
At Ideagen, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in Ruddington, Nottingham, our hybrid working model allows for flexibility while maintaining strong team connections, ensuring employees can thrive both personally and professionally. With a focus on employee growth and development, we provide ample opportunities for career advancement, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Integrity Manager in Ruddington
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to commercial compliance. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills through real-life examples during interviews. We want you to highlight your experience with SaaS licensing and how you've successfully managed compliance issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Commercial Integrity Manager in Ruddington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Commercial Integrity Manager. Highlight your experience in commercial compliance and SaaS licensing, and don’t forget to showcase your ability to manage relationships while enforcing contracts.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences where you've successfully navigated compliance challenges and maintained strong customer relationships.
Showcase Your Data Skills:Since this role involves working with telemetry data, make sure to mention any relevant experience you have with data analysis. Talk about how you've used data to drive decisions and improve compliance processes in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ideagen
✨Know Your SaaS Inside Out
Make sure you brush up on your understanding of SaaS licensing and subscription models. Be ready to discuss how these concepts apply in real-world scenarios, especially in relation to compliance and contract enforcement.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you’ve successfully balanced contractual obligations with maintaining strong customer relationships. Highlight your ability to draft clear correspondence that reflects both clarity and a commercial tone.
✨Data-Driven Decision Making
Familiarise yourself with telemetry data and how it can be used to identify usage overages. Be prepared to discuss how you would engage customers based on this data while preserving trust and setting clear expectations.
✨Collaborative Mindset
Demonstrate your ability to work cross-functionally with teams like Account Management, Legal, and Finance. Share experiences where you’ve aligned messaging and ensured clean revenue conversion, showcasing your teamwork skills.
