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For Companies At a Glance
- Tasks: Drive account growth and strengthen customer partnerships in a global tech company.
- Company: Join Ideagen, a fast-growing tech company making a real-world impact.
- Benefits: Flexible hybrid work, competitive salary, and a focus on work-life balance.
- Other info: Dynamic environment with opportunities to use AI and enhance your expertise.
- Why this job: Be a trusted partner, drive meaningful outcomes, and grow your career at pace.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 40000 - 50000 ÂŁ per year.
This is an opportunity for someone who wants to play a pivotal role in driving account growth and strengthening customer partnerships within a fast‑growing global tech company.
Role Purpose: As an Account Manager, you’ll become a trusted partner to a portfolio of customers, building long‑term relationships that drive real commercial impact and help our clients get the very best from Ideagen’s solutions. With a consultative mindset and a focus on value, you’ll uncover opportunities for growth, anticipate challenges, and support customers in achieving meaningful outcomes. Working collaboratively across our teams, you’ll contribute directly to expanding our global footprint while developing your own expertise in a dynamic, innovative environment. This role is perfect for someone who’s ambitious, innovative, and ready to grow their career at pace within Ideagen.
Responsibilities
- Lead proactive, high‑value engagement across your account portfolio, ensuring a seamless and exceptional customer experience every day.
- Build influential, trust‑driven relationships with key stakeholders to maximise long‑term account value and retention.
- Uncover and convert strategic upsell and cross‑sell opportunities that accelerate growth and deliver measurable commercial impact.
- Drive the full expansion cycle from shaping customer vision to crafting proposals and closing high‑quality agreements.
- Develop insight‑led account plans that align customer goals with Ideagen’s solutions, driving adoption, satisfaction, and ongoing value.
- Collaborate across Product, Customer Success, Marketing, and Commercial teams to create innovative, customer‑centric strategies that strengthen performance and reduce risk.
Skills And Experience
- Proven experience hitting targets in account management, within a fast‑paced environment.
- Strong ability to build and grow strategic, long‑term customer relationships that deliver measurable value.
- Demonstrated success driving revenue through upsell, cross‑sell, or renewal activity.
- Skilled at managing multiple accounts or projects simultaneously while maintaining high quality and momentum.
- Confident communicating and presenting to stakeholders at all levels, including senior decision‑makers.
- Commercially astute, with strong negotiation skills and the ability to develop compelling proposals and insights; SaaS experience is a plus.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future‑ready team, and AI is part of how we work smarter. If you’re curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work‑life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!
Digital Account Manager in Nottingham employer: Ideagen
Contact Detail:
Ideagen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Account Manager in Nottingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Digital Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research Ideagen thoroughly and understand their solutions. Think about how your skills can drive account growth and strengthen customer partnerships. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a community that values innovation and growth, just like you!
We think you need these skills to ace Digital Account Manager in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Account Manager role. Highlight your experience in account management and how it aligns with our goals at Ideagen. We want to see how you can drive growth and build relationships!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've hit targets or driven revenue through upselling or cross-selling. We love seeing measurable impact, so let us know what you've accomplished!
Be Authentic: Let your personality shine through in your application. We’re looking for someone ambitious and innovative, so don’t be afraid to show us who you are and why you’re excited about joining Ideagen. We value authenticity!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Ideagen
✨Know Your Stuff
Before the interview, dive deep into Ideagen's products and services. Understand how they help customers and think about how you can contribute to their success. This will show your genuine interest and help you answer questions more effectively.
✨Build Your Story
Prepare specific examples from your past experiences that highlight your ability to build relationships and drive account growth. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Smart Questions
Come prepared with insightful questions about the role, team dynamics, and company culture. This not only shows your enthusiasm but also helps you gauge if Ideagen is the right fit for you.
✨Show Your Collaborative Spirit
Since the role involves working across various teams, be ready to discuss how you've successfully collaborated in the past. Highlight your teamwork skills and how you can contribute to creating customer-centric strategies at Ideagen.