At a Glance
- Tasks: Lead compliance processes and engage customers to resolve licensing issues with confidence.
- Company: Dynamic tech company focused on innovative SaaS solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team in a fast-paced environment with excellent career prospects.
- Why this job: Make a real impact by balancing compliance with strong customer relationships.
- Qualifications: Experience in commercial compliance and SaaS licensing management.
The predicted salary is between 60000 - 75000 £ per year.
Reporting to the Director of Compliance, you’ll own the end‑to‑end process of identifying licence and storage overuse through product telemetry, engaging customers to resolve it, and converting those outcomes into contracted, recognised revenue. Think Netflix‑style licence discipline rather than heavy‑handed enforcement: confident, consistent, and commercially intelligent. This is a role for someone who can hold the contractual line without damaging the relationship.
Location: Ruddington, Nottingham
Level: Experienced Professional
Department: Revenue
Working Pattern: Full Time Hybrid – 3 days a week in office (Tues - Thurs)
Salary: To be discussed at next stage
Responsibilities:
- Lead a telemetry‑driven compliance process, working with data and technical teams to identify usage overages accurately.
- Manage a pipeline of live compliance opportunities from detection through to signed commercial resolution.
- Engage customers confidently and professionally where usage exceeds contract, setting clear expectations while preserving trust.
- Draft precise, client‑ready correspondence that balances contractual clarity with the right commercial tone.
- Negotiate outcomes including licence uplifts, backdated fees and goodwill resolutions within agreed authority.
- Partner with Account Management, Customer Success, Legal and Finance to ensure aligned messaging and clean revenue conversion.
- Handle escalations with credibility, including engagement with customer procurement, legal teams and senior stakeholders.
Skills And Experience:
- You’re commercially sharp, contractually confident and comfortable operating in grey areas.
- You understand SaaS licensing in practice, not just theory, and you’re calm holding a firm position when challenged, without becoming adversarial.
- You’ll Bring:
- Experience in commercial compliance, SaaS licence management, contract enforcement or a closely related role.
- A strong understanding of SaaS subscription and licensing models.
- A revenue focussed mindset including forecast accuracy, pipeline management and CRM hygiene.
- Experience drafting and negotiating contractual correspondence with customers.
- Confidence interpreting usage data and translating it into commercially sound decisions.
- The ability to manage multiple concurrent cases with clarity and control.
Commercial Integrity Manager in Nottingham employer: Ideagen
As a Commercial Integrity Manager at our Ruddington, Nottingham location, you will thrive in a supportive and dynamic work culture that prioritises collaboration and professional growth. We offer a hybrid working model, allowing you to balance your time between the office and home, while providing opportunities for meaningful engagement with clients and cross-functional teams. Join us to be part of a forward-thinking company that values integrity, innovation, and the development of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Integrity Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Commercial Integrity Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to SaaS licensing and compliance. We suggest role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, we recommend highlighting specific instances where you’ve successfully managed compliance issues or negotiated contracts. This will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Commercial Integrity Manager in Nottingham
Some tips for your application 🫡
Show Your Commercial Savvy:When you're writing your application, make sure to highlight your understanding of SaaS licensing and commercial compliance. We want to see how you can navigate those grey areas with confidence, so don’t hold back on sharing relevant experiences!
Be Clear and Concise:Draft your application like you would a client-ready correspondence. Keep it precise and professional, but also ensure it reflects your personality. We appreciate clarity, especially when it comes to complex topics like contract enforcement.
Engage with Confidence:Your application should convey your ability to engage customers confidently. Share examples where you've set clear expectations while maintaining trust. This is key for us, as we value strong relationships just as much as contractual integrity.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Ideagen
✨Know Your SaaS Inside Out
Make sure you brush up on your understanding of SaaS licensing and subscription models. Be ready to discuss how these concepts apply in real-world scenarios, especially in relation to compliance and contract enforcement.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully balanced contractual obligations with maintaining strong customer relationships. Highlight your ability to engage confidently and professionally, even when discussing sensitive topics like usage overages.
✨Data-Driven Decision Making
Familiarise yourself with telemetry data and how it can be used to identify compliance issues. Be prepared to explain how you would leverage data to make informed decisions and drive revenue conversion while preserving trust with customers.
✨Drafting with Precision
Practice drafting client-ready correspondence that strikes the right balance between clarity and a commercial tone. Bring examples of your written communication to the interview, as this will demonstrate your ability to convey complex information effectively.
