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- Tasks: Support trial customers in integrating AI into their daily work and guide them through the process.
- Company: Join a forward-thinking company focused on AI innovation and customer success.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of AI adoption while building strong relationships and expertise.
- Qualifications: Customer-focused with excellent communication skills; experience in onboarding is a plus.
- Other info: Dynamic role with the chance to make a real impact in a growing field.
The predicted salary is between 40000 - 50000 £ per year.
Location: Ruddington, Nottinghamshire
Department: Strategy
Working Pattern: Hybrid (three days a week in the head office)
Role Purpose: As an AI Adoption Manager, you’ll play a key role in supporting trial customers across your region, guiding them through Mazlan and helping them integrate it into their day‑to‑day work. This is a customer‑facing role within a newly formed team, offering the opportunity to shape processes, build strong regional relationships, and develop valuable expertise in AI adoption.
Responsibilities:
- Owning engagement for Mazlan free‑trial customers within your assigned region
- Managing a portfolio of trial accounts from activation through to conversion
- Delivering structured onboarding sessions, demos, and regular check‑ins
- Understanding customer workflows and tailoring guidance to their specific needs
- Proactively identifying and addressing barriers to adoption, such as confidence, time, or technical questions
- Translating Mazlan’s capabilities into practical, industry‑relevant use cases
- Monitoring trial health and flagging at‑risk accounts early
- Sharing customer feedback and insights with Product, Customer Success, and Commercial teams
Skills and Experience:
- Highly customer‑focused and enjoy enabling others to succeed with software
- Communicates clearly and confidently with both end users and senior stakeholders
- Learns new tools quickly and can explain them in a clear, accessible way
- Understand the link between customer success, adoption, and business growth
- Comfortable working in a regional role and building long‑term relationships
- Experience in customer success, onboarding, training, or implementation is an advantage
AI Adoption Manager in Nottingham employer: Ideagen
Contact Detail:
Ideagen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Adoption Manager in Nottingham
✨Tip Number 1
Get to know the company and its products inside out. When you’re chatting with potential employers, show them you understand how Mazlan works and how it can benefit customers. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, make sure you can explain complex ideas simply. Try doing mock interviews with friends or family to get comfortable with articulating your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend relevant events. Building relationships can open doors and give you insights into what companies are really looking for in an AI Adoption Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in AI adoption.
We think you need these skills to ace AI Adoption Manager in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the AI Adoption Manager role. Highlight your experience with customer success and onboarding, and show us how you can help trial customers integrate Mazlan into their daily work.
Showcase Your Communication Skills: Since this role involves engaging with both end users and senior stakeholders, it’s crucial to demonstrate your clear and confident communication style. Use examples from your past experiences where you’ve successfully conveyed complex information in an accessible way.
Highlight Your Customer Focus: We want to see that you’re highly customer-focused! Share specific instances where you’ve enabled others to succeed with software or helped overcome barriers to adoption. This will show us that you understand the importance of customer success.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Ideagen
✨Know Your Stuff
Make sure you understand Mazlan and its features inside out. Familiarise yourself with how it can be integrated into daily workflows. This will help you answer questions confidently and show that you're ready to support trial customers effectively.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you've successfully helped customers adopt new software or tools. Highlight your ability to communicate clearly and build relationships, as this role is all about enabling others to succeed.
✨Tailor Your Approach
Think about how you would tailor onboarding sessions for different types of customers. Be ready to discuss how you would identify barriers to adoption and provide specific strategies to overcome them. This shows your proactive mindset and understanding of customer needs.
✨Engage with the Team
Since this role involves collaboration with various teams, be prepared to discuss how you would share insights and feedback. Show that you value teamwork and are keen to contribute to the overall success of the company and its customers.