Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support trial customers in integrating AI technology into their daily work.
- Company: Join Ideagen, a leader in innovative software solutions for safety and efficiency.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with clear progression as the team expands.
- Why this job: Be part of a new team shaping AI adoption and making a real impact.
- Qualifications: Strong communication skills and a passion for helping customers succeed with technology.
The predicted salary is between 40000 - 50000 £ per year.
Location: Ruddington, Nottinghamshire
Level: Manager/Experienced Professional
Department: Strategy
Working Pattern: Hybrid (three days a week in the head office)
Salary: To be discussed at next stage
Mazlan is Ideagen’s AI capability and one of the most exciting developments we’ve delivered to customers in recent years. As we continue to evolve Mazlan, we’re building a new, dedicated team focused on helping customers get real value from it during their free trial period. As an AI Adoption Manager, you’ll play a key role in supporting trial customers across your region, guiding them through Mazlan and helping them integrate it into their day-to-day work. This is a customer-facing role within a newly formed team, offering the opportunity to help shape processes, build strong regional relationships, and develop valuable expertise in AI adoption. This role offers the chance to be part of launching something new at Ideagen, build in-demand AI adoption skills, and make a meaningful impact on customer outcomes within a defined region, with clear progression as the team grows.
Responsibilities:
- Owning engagement for Mazlan free-trial customers within your assigned region
- Managing a portfolio of trial accounts from activation through to conversion
- Delivering structured onboarding sessions, demos, and regular check-ins
- Understanding customer workflows and tailoring guidance to their specific needs
- Proactively identifying and addressing barriers to adoption, such as confidence, time, or technical questions
- Translating Mazlan’s capabilities into practical, industry-relevant use cases
- Monitoring trial health and flagging at-risk accounts early
- Sharing customer feedback and insights with Product, Customer Success, and Commercial teams
Skills and Experience:
- You don’t need to be an AI expert to succeed in this role — curiosity, strong communication skills, and a genuine interest in helping customers get value from technology are far more important.
- You’re comfortable working independently, enjoy building relationships, and can balance customer needs with commercial awareness.
- You are highly customer-focused and enjoy enabling others to succeed with software.
- You communicate clearly and confidently with both end users and senior stakeholders.
- You learn new tools quickly and can explain them in a clear, accessible way.
- You understand the link between customer success, adoption, and business growth.
- You are comfortable working in a regional role and building long-term relationships.
- Experience in customer success, onboarding, training, or implementation would be an advantage.
About Ideagen:
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!
AI Adoption Manager employer: Ideagen
Contact Detail:
Ideagen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Adoption Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially Mazlan. Show them you’re not just interested in the role but also in how you can help customers succeed with their tech.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the AI Adoption Manager role. Highlight your customer success experience and how you can make a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace AI Adoption Manager
Some tips for your application 🫡
Show Your Curiosity: We want to see your genuine interest in AI and how it can help customers. Share examples of how you've embraced new technologies or helped others understand them. This will show us you're the right fit for the AI Adoption Manager role!
Tailor Your Application: Make sure to customise your application to highlight your customer success experience. We love seeing how you've engaged with clients and helped them succeed, so don’t hold back on those stories!
Be Clear and Confident: When writing your application, communicate clearly and confidently. Use straightforward language to explain your skills and experiences, just like you would when talking to a customer or a senior stakeholder.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Ideagen
✨Know Your Stuff About AI
While you don’t need to be an AI expert, having a solid understanding of Mazlan and its capabilities will set you apart. Familiarise yourself with its features and think about how they can benefit customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As an AI Adoption Manager, you'll be interacting with various stakeholders. Practice explaining complex concepts in simple terms. Use examples from your past experiences where you successfully communicated with customers or colleagues to demonstrate your ability to connect with different audiences.
✨Prepare for Customer Scenarios
Think about potential customer challenges and how you would address them. Prepare specific examples of how you've helped customers overcome barriers in the past. This will showcase your problem-solving skills and your customer-focused mindset, which are crucial for this role.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the onboarding process, and how success is measured. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.