At a Glance
- Tasks: Help engineers solve design challenges using advanced software tools.
- Company: Join IDEA StatiCa, transforming structural engineering with innovative technology.
- Benefits: Competitive salary, hybrid work, training opportunities, and travel to fun events.
- Other info: Be part of a dynamic team shaping the future of engineering.
- Why this job: Evolve your engineering career while making a real impact on the industry.
- Qualifications: Degree in structural/civil engineering and 4+ years of design experience.
The predicted salary is between 45000 - 55000 £ per year.
Join the “Other Side” of Structural Engineering! Are you a structural engineer who’s spent one too many late nights fighting Excel sheets and connection calcs? Wondering if there’s life beyond mark‑ups, RFIs, and checking endless GA drawings? Secretly jealous of the people who use cool tools instead of writing tedious calc reports? If yes… it might be time to switch sides.
Why Join the Software Side of Engineering? At IDEA StatiCa, we build the technology that changes how structural engineers work. Instead of chasing deadlines, you’ll help engineers design smarter, faster, and with more confidence — using the world’s most advanced software for steel connection and concrete design. You’re not leaving engineering — you’re evolving it. You’ll still talk bolts, welds, baseplates, reinforcement, detailing… but now you’ll be the expert helping engineers solve problems with state‑of‑the‑art tools instead of spreadsheets and 47 PDF attachments.
What You’ll Be Doing
- Helping engineers apply IDEA StatiCa to real projects (steel & concrete)
- Solving design challenges that involve connections, members, anchoring, and BIM workflows
- Delivering fun and insightful training sessions (yes, we make them fun!)
- Turning real‑life engineering issues into product improvements
- Joining webinars, workshops and tech events where you actually enjoy presenting
- Being part of a team shaping the future of structural engineering
This is engineering meets people skills meets innovation — with no 2 days the same.
What We’re Looking For
- A structural/civil engineering background (degree level)
- 4+ years of practical structural design experience
- Solid understanding of steel connections and/or concrete member design
- Experience with IDEA StatiCa (or similar) is a huge plus
- Someone who enjoys helping others, and can explain complex things simply
- Based in/near London
What You Get
- A front‑row seat in the transformation of the engineering industry
- Work with some of the most talented and respected engineers in the UK & Ireland
- Competitive salary, hybrid work setup, training & development
- Travel to events, workshops and conferences (the enjoyable kind!)
- Grow your career into training, technical consulting, customer success or product expertise
- Finally see engineers smiling during design… because your help made their life easier
Your experience in steel or concrete design. If you’ve used IDEA StatiCa before, which parts and for what. Why you’re ready to join the software side of engineering.
Technical Support Engineer employer: IDEA StatiCa
IDEA StatiCa is an exceptional employer that values innovation and collaboration, providing a dynamic work environment in Greater London. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members are equipped to tackle real engineering challenges. Our hybrid work setup promotes a healthy work-life balance, making IDEA StatiCa a rewarding place for those passionate about structural design software.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the lookout for a Technical Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss how your structural engineering background can help solve real-world problems using IDEA StatiCa. Make it clear that you’re not just another engineer; you’re the one who can make their lives easier!
✨Tip Number 3
Prepare for those interviews! Brush up on common technical questions related to steel connections and concrete design. Also, think about how you can explain complex concepts simply — after all, you’ll be helping engineers understand the software, so practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the software side of engineering. So, go ahead and hit that apply button!
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Show Your Engineering Passion:Let us see your love for structural engineering shine through! Share your experiences with steel connections and concrete design, and don’t forget to mention any cool projects you’ve worked on. We want to know why you’re excited about joining the software side of engineering!
Keep It Relevant:Tailor your application to highlight your 4+ years of practical structural design experience. Focus on how your background aligns with what we’re looking for, especially if you’ve used IDEA StatiCa or similar tools. Make it easy for us to see why you’re a great fit!
Be Yourself:We’re all about personality here at StudySmarter! Don’t be afraid to let your unique voice come through in your application. Whether it’s your problem-solving skills or your knack for making training sessions fun, show us what makes you, well, you!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at IDEA StatiCa
✨Know Your Stuff
Make sure you brush up on your structural engineering knowledge, especially around steel connections and concrete design. Familiarise yourself with IDEA StatiCa or similar tools, as being able to discuss your experience with them will show you're ready to jump into the role.
✨Show Off Your People Skills
As a Technical Support Engineer, you'll be helping others solve problems. Prepare examples of how you've successfully communicated complex ideas in the past. Think about times when you've delivered training or helped colleagues understand tricky concepts — this will highlight your ability to connect with engineers.
✨Prepare for Real-World Scenarios
Expect to tackle real-life engineering challenges during your interview. Think about common issues engineers face with connections and BIM workflows, and be ready to discuss how you would approach solving these problems using IDEA StatiCa. This shows you're not just theoretical but practical too.
✨Be Enthusiastic About Innovation
This role is all about evolving engineering through technology. Show your passion for innovation and how you see software changing the industry. Share your thoughts on the future of structural engineering and how you can contribute to making it more efficient and enjoyable for engineers.
