At a Glance
- Tasks: Support engineers with innovative software solutions and solve real-world design challenges.
- Company: Join IDEA StatiCa, transforming structural engineering with cutting-edge technology.
- Benefits: Competitive salary, hybrid work, training opportunities, and travel to exciting events.
- Other info: Be part of a dynamic team shaping the future of engineering.
- Why this job: Evolve your engineering career while helping others succeed with advanced tools.
- Qualifications: Degree in structural/civil engineering and 4+ years of design experience.
The predicted salary is between 50000 - 60000 € per year.
Join the “Other Side” of Structural Engineering!
Are you a structural engineer who’s spent one too many late nights fighting Excel sheets and connection calcs? Wondering if there’s life beyond mark‑ups, RFIs, and checking endless GA drawings? Secretly jealous of the people who use cool tools instead of writing tedious calc reports? If yes… it might be time to switch sides.
Why Join the Software Side of Engineering?
At IDEA StatiCa, we build the technology that changes how structural engineers work. Instead of chasing deadlines, you’ll help engineers design smarter, faster, and with more confidence — using the world’s most advanced software for steel connection and concrete design. You’re not leaving engineering — you’re evolving it. You’ll still talk bolts, welds, baseplates, reinforcement, detailing… but now you’ll be the expert helping engineers solve problems with state‑of‑the‑art tools instead of spreadsheets and 47 PDF attachments.
What You’ll Be Doing
- Helping engineers apply IDEA StatiCa to real projects (steel & concrete)
- Solving design challenges that involve connections, members, anchoring, and BIM workflows
- Delivering fun and insightful training sessions (yes, we make them fun!)
- Turning real‑life engineering issues into product improvements
- Joining webinars, workshops and tech events where you actually enjoy presenting
- Being part of a team shaping the future of structural engineering
This is engineering meets people skills meets innovation — with no 2 days the same.
What We’re Looking For
- A structural/civil engineering background (degree level)
- 4+ years of practical structural design experience
- Solid understanding of steel connections and/or concrete member design
- Experience with IDEA StatiCa (or similar) is a huge plus
- Someone who enjoys helping others, and can explain complex things simply
- Based in/near London
What You Get
- A front‑row seat in the transformation of the engineering industry
- Work with some of the most talented and respected engineers in the UK & Ireland
- Competitive salary, hybrid work setup, training & development
- Travel to events, workshops and conferences (the enjoyable kind!)
- Grow your career into training, technical consulting, customer success or product expertise
- Finally see engineers smiling during design… because your help made their life easier
Your experience in steel or concrete design
If you’ve used IDEA StatiCa before, which parts and for what
Why you’re ready to join the software side of engineering
Technical Support Engineer in London employer: IDEA StatiCa
At IDEA StatiCa, we are revolutionising the structural engineering landscape by providing cutting-edge software that empowers engineers to work smarter and more efficiently. Our vibrant work culture fosters collaboration and innovation, offering employees a unique opportunity to grow their careers while making a tangible impact in the industry. With competitive salaries, hybrid working options, and engaging training sessions, we ensure that our team members not only thrive professionally but also enjoy their journey in transforming engineering practices.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering world and let them know you're on the lookout for a Technical Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with steel connections and concrete design. Share specific examples of how you've solved real-life engineering challenges — it’ll make you stand out!
✨Tip Number 3
Get involved in webinars and tech events! Not only will you learn more about the latest tools and trends, but you'll also meet people who could help you land that dream job. Plus, it’s a great way to showcase your presentation skills and passion for engineering.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining the software side of engineering. Make sure to highlight why you’re excited about helping engineers design smarter and faster with our tools.
We think you need these skills to ace Technical Support Engineer in London
Some tips for your application 🫡
Show Your Engineering Passion:Let us see your love for structural engineering shine through! Share your experiences with steel connections and concrete design, and don’t forget to mention any cool projects you’ve worked on. We want to know why you’re excited about joining the software side of engineering!
Be Clear and Concise:When writing your application, keep it straightforward. Use simple language to explain complex concepts, just like you would when helping an engineer solve a problem. We appreciate clarity, so make sure your skills and experiences are easy to understand.
Highlight Relevant Experience:Make sure to showcase your 4+ years of practical structural design experience. If you’ve used IDEA StatiCa or similar tools, tell us how you applied them in real projects. This will help us see how you can contribute to our team right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team at IDEA StatiCa!
How to prepare for a job interview at IDEA StatiCa
✨Know Your Stuff
Make sure you brush up on your structural engineering knowledge, especially around steel connections and concrete design. Be ready to discuss your practical experience and how it relates to the software side of things. If you've used IDEA StatiCa or similar tools, be prepared to share specific examples of how they helped you solve real-world problems.
✨Show Your People Skills
As a Technical Support Engineer, you'll be helping others, so it's crucial to demonstrate your ability to explain complex concepts simply. Think about times when you've successfully trained or assisted colleagues and be ready to share those stories. This will show that you can communicate effectively with engineers who might not be as tech-savvy.
✨Get Familiar with the Company
Do some homework on IDEA StatiCa and their products. Understand their mission and how they’re transforming the engineering industry. This will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the role and the company.
✨Prepare for Fun Presentations
Since delivering training sessions is part of the job, think about how you can make technical content engaging. Prepare a mini-presentation on a topic related to structural engineering or software tools. This will showcase your presentation skills and creativity, making you stand out as a candidate who can bring energy to training sessions.
