IDC is seeking an experienced IT Applications Support Manager to lead the end‑to‑end support for D365, ZIP and Certify across a global enterprise. You will manage a growing team, own incident response, and drive continuous improvement of ITSM processes and service delivery.
You’ll collaborate with IT, business stakeholders and vendors, ensure SLA performance, and shape the support function with strong leadership, governance and customer focus in a fast‑paced environment at our London office.
#J-18808-LjbffrFinance Applications Support Lead - D365, ZIP, Certify employer: IDC
At IDC, we pride ourselves on being a leading employer in the technology market intelligence sector, offering a dynamic and supportive work environment that fosters individual growth and collaboration. Our hybrid working model allows for flexibility, while our commitment to professional development ensures that employees can explore new interests and advance their careers within a globally respected firm. Join us to make a meaningful impact in a culture that values integrity, innovation, and shared success.
