SaaS Operations Analyst: Onboarding, Upgrades & IQ/OQ in Woking

SaaS Operations Analyst: Onboarding, Upgrades & IQ/OQ in Woking

Woking Full-Time 30000 - 40000 £ / year (est.) No working from home possible
IDBS

At a Glance

  • Tasks: Manage SaaS platform through onboarding, upgrades, and customer support.
  • Company: IDBS, a leading tech company based in Woking.
  • Benefits: Health care, paid time off, and a supportive work environment.
  • Other info: Great opportunity for career growth in a fast-paced industry.
  • Why this job: Join a dynamic team and enhance your skills in SaaS operations.
  • Qualifications: Bachelor’s degree and understanding of compliance processes.

The predicted salary is between 30000 - 40000 £ per year.

IDBS in Woking is seeking a SaaS Operations Analyst to manage their SaaS platform across the customer lifecycle. The role involves onboarding, upgrades, in-life support, and offboarding while ensuring compliance and addressing customer queries.

The ideal candidate will hold a Bachelor’s degree in a relevant field and have an understanding of compliance processes.

Benefits include health care and paid time off.

SaaS Operations Analyst: Onboarding, Upgrades & IQ/OQ in Woking employer: IDBS

IDBS in Woking is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. With comprehensive benefits including healthcare and paid time off, we foster a supportive environment where our team can thrive while managing our innovative SaaS platform throughout the customer lifecycle.

IDBS

Contact Details:

IDBS Recruitment Team

We think you need these skills to ace SaaS Operations Analyst: Onboarding, Upgrades & IQ/OQ in Woking

SaaS Platform Management
Onboarding Processes
Upgrade Management
In-life Support
Offboarding Procedures
Compliance Understanding
Customer Query Resolution