At a Glance
- Tasks: Provide vital support and safety advice to victims of domestic abuse through our helpline.
- Company: Join IDAS, Yorkshire's leading charity dedicated to combating domestic abuse.
- Benefits: Competitive salary, generous leave, training opportunities, and a supportive work environment.
- Other info: Flexible hours and a chance to grow in a meaningful career.
- Why this job: Make a real difference in people's lives while advocating for equality and inclusion.
- Qualifications: Compassionate individuals with a commitment to supporting vulnerable communities.
The predicted salary is between 17390 - 17390 € per year.
At IDAS (Independent Domestic Abuse Services), we are committed to supporting individuals and families impacted by domestic abuse and sexual violence. As the leading specialist charity in Yorkshire, we are looking for dedicated, compassionate, and courageous individuals to join our inclusive and inspiring team. Whether you’re seeking a meaningful career or a new challenge, this is your opportunity to contribute to life‐changing work in a supportive and flexible environment.
We are proud to be an equal opportunities employer and are committed to fostering a diverse, inclusive, and respectful workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring, and we actively encourage applications from underrepresented groups. IDAS is committed to safeguarding children and vulnerable adults, and this role will adhere to safer recruitment procedures in accordance with our organisational policies.
About The Role
- Deliver high‐quality, immediate support and safety advice to victims and survivors of domestic abuse via the IDAS helpline.
- Complete risk assessments and safety plans to reduce harm and support the wellbeing of individuals and their families.
- Carry out holistic, client‐centred needs assessments and make appropriate referrals to internal and external services, referring high‐risk clients to the Multi‐Agency Risk Assessment Conference (MARAC) and represent them as needed.
- Liaise with agencies such as housing, health, social services, police, and legal professionals to advocate for clients.
- Participate in the delivery of both daytime and out‐of‐hours helpline services.
- Support clients in making their homes safer and accessing refuge or counselling services where appropriate.
- Highlight safeguarding concerns and report them in line with IDAS procedures.
- Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities, including those who are underrepresented or marginalised.
In Return, We Offer
- Comprehensive training and development opportunities
- Competitive salary: £17,390.67 per annum pro rata for 22.5 hours per week
- 26 days annual leave plus statutory bank holidays (pro‐rata for part‐time)
- Contributory pension scheme
- Employer‐paid health cash plan
- Access to national discount schemes
Contract: Fixed Term until March 2028
Location: York
Hours: 22.5
Please refer to the job description linked in the right‐hand menu for more information about the role and click on Apply below.
Closing date: 09:00 AM on 02/03/2026
Interview date: 10/03/2026
We look forward to receiving your completed application. If you have any queries regarding your application, please email: hrandpayroll@idas.org.uk
Hub and Helpline Domestic Abuse Practitioner employer: IDAS (Independent Domestic Abuse Service)
At IDAS, we pride ourselves on being a leading specialist charity in Yorkshire, dedicated to making a meaningful impact in the lives of those affected by domestic abuse and sexual violence. Our inclusive and supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities alongside a competitive salary and generous leave entitlements. Join us in a rewarding role where your contributions will be valued, and you will have the chance to champion equality and make a real difference in the community.
Contact Detail:
IDAS (Independent Domestic Abuse Service) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hub and Helpline Domestic Abuse Practitioner
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse support sector, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to domestic abuse support. Think about your experiences and how they align with IDAS's mission. We want you to shine and show how passionate you are about making a difference!
✨Tip Number 3
Showcase your skills through volunteering or internships in similar roles. This not only boosts your CV but also gives you real-world experience that we know employers love. Plus, it’s a great way to meet like-minded folks!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. We’re all about making the process smooth and straightforward, so take advantage of it and get your application in!
We think you need these skills to ace Hub and Helpline Domestic Abuse Practitioner
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals affected by domestic abuse shine through. We want to see your dedication and compassion in action, so share any relevant experiences that highlight your commitment to this important work.
Tailor Your Application:Make sure to tailor your application specifically to the Hub and Helpline Domestic Abuse Practitioner role. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your ideas effectively, so we can quickly grasp your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there, making it easier for you to put together a standout application.
How to prepare for a job interview at IDAS (Independent Domestic Abuse Service)
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Hub and Helpline Domestic Abuse Practitioner. Familiarise yourself with the key tasks like delivering support, conducting risk assessments, and liaising with various agencies. This will help you articulate how your skills and experiences align with the role.
✨Show Your Compassion
This role requires a compassionate approach to supporting victims of domestic abuse. Be prepared to share examples from your past experiences where you've demonstrated empathy and understanding. Highlighting your ability to connect with individuals in distress will resonate well with the interviewers.
✨Know the Organisation
Research IDAS and its mission to support individuals affected by domestic abuse. Understand their values around equality, diversity, and inclusion. Being able to discuss how you can contribute to their goals will show that you're genuinely interested in the position and the organisation.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how IDAS measures success in their helpline services. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
