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- Tasks: Be the friendly face of our law firm, welcoming clients and managing reception duties.
- Company: Join a renowned law firm in Birmingham known for its excellent client service.
- Benefits: Enjoy a competitive pay rate, holiday pay, and potential for permanent employment.
- Why this job: Perfect for those who love hospitality and want to work in a professional environment.
- Qualifications: Previous receptionist experience and a polished professional appearance are essential.
- Other info: Immediate start available; flexible hours with a supportive team atmosphere.
The predicted salary is between 20000 - 27000 £ per year.
A temporary to permanent role with an immediate start available in Birmingham's law firm. Temporary pay is £12.21 plus holiday pay, total £13.68 per hour. The permanent role pays £23,550.
A renowned law firm based in Birmingham is looking for a receptionist/hospitality assistant to join their national client services and reception team and deliver excellent reception and hospitality service. The role will have a hostess nature, working in a team of four, approaching clients when they come out of the lift, signing them in on an iPad, leading them into a meeting room, and offering drinks and hot beverages. The administration takes 1-2 hours daily.
The working hours for this role are 37.5 hours per week based on a 7.5 hours shift pattern Monday to Friday between 07:30 and 18:00. The core hours of the business are 8.30-5.30; anything outside of those hours is subject to events taking place and requiring all hands on deck.
Receptionist/ Hospitality Assistant duties:
- Keeping the reception area smart and tidy
- To man the company's reception switchboard
- Answering the phone to company standard, transferring the call, and taking messages
- To greet all clients on arrival and assist them in a courteous & helpful manner
- Manage the Reception outlook diary
- To assist the marketing team with in-house events
- Order all lunches, breakfasts & dinner when required
- Ordering all stock and completing monthly stocktake
- Coding and reconciling all invoices
- To work alongside other teams and provide support when needed at the respected office(s)
- Monitor and maintain all internal meeting rooms to a high standard
- Setting up conference calls
- Assist with all travel/hotel booking for internal clients
Receptionist/ Hospitality Assistant skills & experience:
- Previous receptionist experience in a Reception/Hospitality role
- High standard of professional appearance
- Ability to work under pressure and tight deadlines
Receptionist/ Hospitality Assistant employer: IDA Recruitment Ltd
Contact Detail:
IDA Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/ Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the law firm's culture and values. Understanding their approach to client service will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills, especially in a hospitality context. Since you'll be greeting clients and managing calls, being articulate and friendly is key. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 3
Research common reception and hospitality challenges. Being prepared to discuss how you would handle situations like difficult clients or busy periods can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the firm if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Receptionist/ Hospitality Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or hospitality roles. Emphasise skills such as customer service, multitasking, and any previous experience with managing diaries or handling calls.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the law firm. Mention specific experiences that demonstrate your ability to provide excellent service and work under pressure.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as professional appearance, teamwork, and the ability to manage multiple tasks efficiently. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at IDA Recruitment Ltd
✨Showcase Your Hospitality Skills
Make sure to highlight any previous experience in hospitality or reception roles. Share specific examples of how you've provided excellent service, managed client interactions, and maintained a welcoming environment.
✨Demonstrate Teamwork
Since the role involves working closely with a team, be prepared to discuss your ability to collaborate effectively. Mention instances where you’ve successfully worked as part of a team, especially in high-pressure situations.
✨Dress to Impress
Given the professional nature of a law firm, ensure you dress smartly for the interview. A polished appearance will reflect your understanding of the company culture and the importance of professionalism in the role.
✨Prepare for Scenario Questions
Anticipate questions that may involve handling difficult clients or managing multiple tasks under pressure. Practise your responses to these scenarios to demonstrate your problem-solving skills and ability to stay calm in challenging situations.
