Receptionist

An exciting opportunity has arisen for a Private Medical Receptionist to join a welcoming and professional Front of House team at a leading independent private clinic on Harley Street, just a short walk from Baker Street and Bond Street stations. This is a varied role that includes duties beyond a standard reception job description. We are seeking candidates with experience in five-star hospitality, concierge services, PA roles, or any position that required a bespoke and detail-oriented approach to people and work. The clinic is patient-centric—warm, welcoming, kind, and nurturing toward every individual who walks through the door. This highly specialised clinic offers state-of-the-art facilities and is dedicated to delivering exceptional, personalised healthcare, with renowned expertise in eye surgery and medical care. The Role As a key member of the Front of House Administration team, you will be the first point of contact for consultants and their patients, ensuring every visit is smooth, professional, and warmly received. You will: * Provide an exceptional patient experience in person, over the phone, and via email * Manage up to three clinic diaries, handle payments, and support with treatment enquiries * Oversee administrative tasks, including ordering supplies, managing stock, and coordinating maintenance * Maintain the highest standards of service, supporting the clinic’s commitment to excellence Role Details * Hours: Monday–Friday, 9:00am–6:00pm * Salary: Up to £35,000 (depending on experience) * Holidays: 23 days annual leave