We are delighted to be recruiting for an experienced Front of House / Patient Coordinator to join a prestigious, doctor-led aesthetic and dermatology clinic based in Harley Street . Salary is £16 per hour, £33k annually approx.
This is an exciting opportunity for a polished, warm and highly organised individual who is passionate about delivering an exceptional patient experience and enjoys working in a premium clinical environment.
Previous experience working within an aesthetic clinic is essential for this role.
About the Clinic
The clinic is led by two doctors specialising in Dermatology and Aesthetics , supported by a small and friendly team consisting of a Receptionist / Office Manager and a Nurse .
The clinic is busy and patient-focused, with each doctor seeing approximately 20 patients per day . The successful candidate will therefore need to be highly organised, confident managing busy diaries and comfortable working in a fast-paced environment, while maintaining a calm, warm and professional approach with every patient.
The Role
As the first point of contact for patients, you will play a key role in creating a warm, professional and discreet experience from the moment a patient contacts the clinic. You will work closely with both doctors and the wider team to ensure the smooth running of the clinic and provide outstanding support throughout the patient journey.
Key Responsibilities
Welcoming patients and providing a warm, professional and discreet front-of-house experience.
Acting as the main point of contact for patients and clients, building strong and trusted relationships.
Managing busy diaries and coordinating consultations, appointments, meetings and follow-ups.
Handling telephone calls, emails and general enquiries promptly and professionally.
Managing the doctors' personal and professional calendars and ensuring all appointments and commitments are coordinated efficiently.
Providing timely reminders regarding upcoming appointments, meetings and events.
Supporting the smooth day-to-day running of the clinic.
Ensuring patients receive an exceptional level of service throughout their journey.
Managing correspond...
Front of House / Patient Coordinator in Aesthetic Clinic employer: IDA RECRUITMENT LTD Careers
Join a leading women's health practice in the prestigious Harley Street, where you will be part of a supportive and compassionate team dedicated to delivering exceptional patient care. With a focus on professional development and a collaborative work culture, this role offers you the chance to grow your skills while making a meaningful impact in women's health. Enjoy a competitive salary, a structured shift pattern, and the opportunity to work in a vibrant location known for its commitment to healthcare excellence.
Contact Details:
IDA RECRUITMENT LTD Careers Recruitment Team
