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For Companies At a Glance
- Tasks: Support clients with innovative digital identity solutions and manage large data sets.
- Company: Join a fast-growing international IT & Security services provider.
- Benefits: Enjoy 25 days annual leave, private medical care, and a competitive pension scheme.
- Why this job: Be part of a team driving global innovation in secure digital interactions.
- Qualifications: Strong tech skills, experience with data management, and excellent communication.
- Other info: Hybrid working model with opportunities for career growth and development.
The predicted salary is between 28800 - 48000 £ per year.
What do we offer?
- Being part of a fast-growing, international organization.
- Being immersed and part of a team that is driving global innovation into digital identity management solutions.
- Working with our client organisations in order to build upon our successes.
- 25 days annual leave excluding bank holiday.
- Proactive support for Military Reservists including 2 weeks paid leave.
- Competitive Pension Scheme contributions.
- Private Medical health care as a benefit in kind.
- Cycle to work and Tech scheme.
- Employee Death in service insurance.
Job Description
ID-ware UK is an IT & Security services provider that specialises in supporting Government Departments, Agencies, and CNI. We deliver innovative, secure, and highly scalable cloud-first solutions to resolve business challenges along with the wider ID-ware Group who are a leading provider of advanced identity management solutions, committed to shaping the future of secure digital interactions.
Position Overview:
The Client Solutions Specialist will provide technical delivery and support to the company's clients on a hybrid working basis with travel to client's sites where required as well as attending the company office based in London. This individual will work closely with the Client Solutions Lead and wider team. The ideal candidate will have a strong technical acumen, experience working within Central Government or CNI environments and familiarity with Windows Server environments. Experience with administering large data sets are a bonus.
- Attend client sites where required to supervise and carry out commissioning activities for our services & solutions.
- Work on multiple access control system designs and deployments, supporting user data migration activities, deployment of site encryption keys and ensuring compliance to predefined standards.
- Support the Client Solutions Lead in their activities overseeing and, where required, carrying out smartcard personalisation and encoding activities.
- Manage and process large client data sets accurately and efficiently whilst providing detailed reports and feedback to relevant stakeholders.
- Facilitate smartcard production activities where required.
- Provide detailed reports on infrastructure changes, service outage or performance degradation.
- Assist in client technical discussions, proposals, and the documentation of solution designs.
- Communicating with clients and stakeholders to understand their needs and expectations.
- Support with other company or group company activities as required.
- Undergo and maintain UK Security Vetting at the level of Security Check (SC) with the potential for Developed Vetting (DV) in the future.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Your profile
Required Skills:
- Strong aptitude for technology
- Proficiency in processing large data sets using Microsoft Excel
- Familiarity with database management
- Excellent communication skills
- Must be a UK resident for at least 5 years.
Desirable Skills:
- Access Control Systems Configuration: While not essential, experience in configuring physical access control systems is advantageous.
What is our hiring process?
The hiring process for this role is 3-4 stages:
- First stage is an interview with a member of the HR department.
- Second stage is a technical interview with the Client Solutions Lead and HR.
- Final stage is an interview with the Technical Architect and Head of UK Business Development.
Client Solutions Specialist in London employer: ID-ware Group
Contact Detail:
ID-ware Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Solutions Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your experience, especially in tech and data management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the Client Solutions Specialist position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it helps us keep track of your application more efficiently.
We think you need these skills to ace Client Solutions Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Solutions Specialist role. Highlight your technical skills and experience with large data sets, as well as any relevant work in Central Government or CNI environments. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital identity management and how your background aligns with our mission at ID-ware. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure to showcase your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you've effectively communicated with clients or stakeholders in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at ID-ware Group
✨Know Your Tech Inside Out
As a Client Solutions Specialist, you'll need to demonstrate your strong technical acumen. Brush up on your knowledge of Windows Server environments and any relevant access control systems. Be ready to discuss how you've handled large data sets in the past, as this will show your proficiency and problem-solving skills.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly, especially when discussing technical concepts. Use examples from your previous experiences to illustrate how you've effectively communicated with clients and stakeholders to meet their needs.
✨Prepare for Technical Questions
Expect a technical interview with the Client Solutions Lead, so prepare for questions that test your knowledge and experience. Review common scenarios you might face in the role, such as managing data migrations or ensuring compliance with standards. Being able to think on your feet will impress your interviewers.
✨Show Enthusiasm for Innovation
ID-ware is all about driving global innovation in digital identity management solutions. Make sure to express your enthusiasm for technology and innovation during the interview. Share any ideas you have about improving processes or solutions, as this will show that you're proactive and forward-thinking.
