Outbound Sales & Customer Care Agent | 4-Day Week in Norwich
Outbound Sales & Customer Care Agent | 4-Day Week

Outbound Sales & Customer Care Agent | 4-Day Week in Norwich

Norwich Full-Time 26500 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound calls, handle inquiries, and keep records in a supportive team.
  • Company: ID Recruitment Ltd, a friendly company based in Norwich.
  • Benefits: Earn between £26,500 and £45,000 with a four-day work week and full training.
  • Other info: Great opportunities for progression for high performers.
  • Why this job: Join a dynamic team and grow your career in sales without prior experience.
  • Qualifications: Professional phone skills and customer service background are a plus.

The predicted salary is between 26500 - 45000 £ per year.

ID Recruitment Ltd in Norwich is seeking enthusiastic individuals for a sales role in a supportive environment. No previous sales experience is necessary, but a professional telephone manner and background in customer service are advantageous.

The role involves conducting outbound calls, handling inquiries, and maintaining accurate records. The position offers competitive earnings between £26,500 and £45,000 per annum, a four-day working week, and comprehensive training. Opportunities for progression may arise for those who excel in their performance.

Outbound Sales & Customer Care Agent | 4-Day Week in Norwich employer: ID Recruitment Ltd

ID Recruitment Ltd is an excellent employer located in Norwich, offering a supportive work culture that values enthusiasm and dedication. With a competitive salary range and the unique benefit of a four-day working week, employees enjoy a healthy work-life balance while receiving comprehensive training and opportunities for career progression. This role is perfect for those looking to grow in a dynamic environment where their contributions are recognised and rewarded.
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Contact Detail:

ID Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outbound Sales & Customer Care Agent | 4-Day Week in Norwich

✨Tip Number 1

Get to know the company! Research ID Recruitment Ltd and understand their values and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your phone skills! Since this role involves outbound calls, it’s crucial to sound confident and professional. Grab a friend or family member and do some mock calls to get comfortable with handling inquiries.

✨Tip Number 3

Show off your customer service experience! Even if you haven’t worked in sales before, highlight any roles where you’ve dealt with customers. We all know that great communication is key, so share examples of how you’ve helped customers in the past.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Outbound Sales & Customer Care Agent | 4-Day Week in Norwich

Professional Telephone Manner
Customer Service Skills
Outbound Calling
Inquiry Handling
Record Keeping
Enthusiasm
Communication Skills
Sales Skills
Adaptability
Teamwork

Some tips for your application 🫡

Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your excitement about joining our team and how you can contribute to our supportive environment.

Highlight Relevant Experience: Even if you haven't worked in sales before, we value customer service experience. Share any roles where you've interacted with customers or handled inquiries to show us your skills.

Be Professional on the Phone: Since a professional telephone manner is key, consider mentioning any experiences where you've had to communicate effectively over the phone. This will help us see how you'd fit into the role.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to keep track of your application and get back to you!

How to prepare for a job interview at ID Recruitment Ltd

✨Know Your Stuff

Before the interview, make sure you understand the role of an Outbound Sales & Customer Care Agent. Familiarise yourself with common sales techniques and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Practice Your Phone Manner

Since this role involves a lot of phone work, practice your telephone manner. Try to sound friendly and professional when speaking. You can even record yourself or do mock calls with friends to get comfortable with how you present yourself over the phone.

✨Show Enthusiasm

Employers love candidates who are enthusiastic about the role. During the interview, express your excitement about the opportunity to work in a supportive environment and how you look forward to contributing to the team. A positive attitude can go a long way!

✨Prepare Questions

Have a few questions ready to ask at the end of the interview. This shows that you're engaged and interested in the company. You might ask about the training process or opportunities for progression, which aligns perfectly with what they’re looking for in a candidate.

Outbound Sales & Customer Care Agent | 4-Day Week in Norwich
ID Recruitment Ltd
Location: Norwich
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