At a Glance
- Tasks: Configure mobile products and tariffs, ensuring accurate delivery and launch.
- Company: Join iD Mobile, a dynamic start-up backed by Currys PLC.
- Benefits: Enjoy 25 days annual leave, hybrid working, and fantastic tech discounts.
- Other info: Be part of a diverse team committed to innovation and sustainability.
- Why this job: Make a real impact in the telecoms industry while developing your career.
- Qualifications: Experience in system configuration or telecoms is a plus; attention to detail is key.
The predicted salary is between 69750 - 85250 £ per year.
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.6 million subscribers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.
iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.
Working under the direction of the Product Setup Lead, the role executes the hands-on configuration of tariffs, add-ons, bundles, roaming and promotional offers across billing, CRM, ordering and digital platforms, supporting the end-to-end delivery and launch of new and amended propositions.
The Product Setup Executive supports the accurate configuration, implementation, testing and maintenance of mobile product setups across iD Mobile's technology estate, ensuring commercial propositions are delivered correctly, consistently and safely to market.
Key Responsibilities:
- Product Configuration Delivery: Configure products, tariffs, discounts, allowances and rules within CMP (BSS), DMS and MATRIXX (OCS) in line with approved designs. Set up mobile tariffs, SIM-only plans, device propositions, data bolt-ons, roaming products, international bundles and promotional offers across billing, CRM, ordering and digital platforms. Support the maintenance of product catalogue integrity and lifecycle activities including launches, amendments and retirements.
- Change Implementation: Execute configuration changes accurately and in line with defined processes, documentation and release plans. Translate the Product Setup Lead's configuration designs into precise, executable system setup activities.
- Testing & Validation: Complete thorough validation of configuration changes to ensure correct charging, billing and customer outcomes prior to release. Support User Acceptance Testing (UAT) and operational readiness testing, and assist with go-live and hypercare activities following launch.
- Issue Identification & Resolution: Identify configuration defects, inconsistencies or risks and work with the Product Setup Lead to resolve them promptly. Raise risks and issues early and clearly support on-time, right-first-time delivery.
- Governance & Documentation: Follow product governance frameworks and change controls, maintaining accurate audit trails and documentation for all configuration changes. Support compliance with Ofcom regulations, Consumer Duty and internal pricing and control frameworks. Contribute to improving setup processes, standards and templates to increase efficiency and reduce time-to-market. Work closely with Product, Commercial, Testing and Change teams to support successful delivery of propositions and fixes.
Required Skills & Experience:
- Experience in system configuration, product setup or service provisioning within telecoms or subscription-based environments.
- Exposure to BSS / OCS platforms, ideally CMP, DMS, Matrixx or similar.
- Strong attention to detail with a methodical, quality-focused approach.
- Understanding of mobile products, charging structures and lifecycle concepts.
- Comfortable working with structured change and release processes.
- Able to follow complex configuration designs accurately and consistently.
- Clear communicator, able to raise risks and issues early.
- Relevant technical, operational or telecoms experience.
- Degree level education beneficial but not essential.
We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:
- 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme.
- Life Assurance.
- Fantastic colleague discounts on Tech with Currys and iD Mobile.
- Hybrid working (with an expectation to meet in person 2-4 times per month).
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process so if you need any additional assistance with your application please let us know and we’ll do our best to help.
Product Setup Executive in London employer: iD Mobile Limited
At Currys, we pride ourselves on being an exceptional employer, particularly for the Head of Sales role in Poole. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through tailored career pathways and comprehensive training programmes. With competitive benefits including a pension scheme, private health insurance, and performance-based bonuses, we ensure that our team members feel valued and motivated to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Product Setup Executive in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like iD Mobile Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at iD Mobile Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at iD Mobile Limited through your school's career services!
We think you need these skills to ace Product Setup Executive in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Setup Executive, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Setup Executive position at iD Mobile Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at iD Mobile Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
