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- Tasks: Support clients with personal care, mobility, and medication management.
- Company: Join ID Medical Group Services, a leader in complex care support.
- Benefits: Enjoy competitive pay, travel reimbursement, and flexible shifts.
- Why this job: Make a real difference in people's lives while working in a dynamic team.
- Qualifications: Experience in complex care is preferred; NVQ Level 2 is a plus.
- Other info: This role requires female applicants due to the nature of support needed.
The predicted salary is between 24000 - 36000 £ per year.
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Intensive Support Team (Complex Care), Birmingham
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Client:
ID Medical Group Services
Location:
Birmingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1b4b2c073e19
Job Views:
6
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
Intensive Support Team – Complex Care Support Worker (Midlands)
Location: West Midlands (up to 80-mile radius from Birmingham/Stafford)
Job Type: Full-Time, rota-based (4 days on/3 days off), includes days, waking nights, and sleep-in shifts
Salary: Paid hourly, competitive (contact-based time only), plus all travel/accommodation costs covered
We’re building a new Intensive Support Team to support mobilisation of complex care packages across the Midlands for clients with brain injuries, spinal injuries, learning disabilities, and mental health needs.
Key responsibilities:
- Delivering personal care and mobility support
- Managing medication and bowel/bladder care
- Monitoring skin integrity and repositioning for pressure relief
- Assisting with CPAP/BiPAP and non-invasive respiratory needs
- Completing detailed care records and clinical reporting
- Working independently and flexibly across various locations
What we’re looking for:
- Experience with complex care and behavioural needs
- Willingness to travel and stay overnight as required
- NVQ Level 2 in Health & Social Care – desirable
- Female applicants only (due to nature of support required)
Be part of a skilled, agile team providing high-quality, specialist care across the region.
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Intensive Support Team (Complex Care) employer: ID Medical Group Services
Contact Detail:
ID Medical Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Support Team (Complex Care)
✨Tip Number 1
Familiarise yourself with the specific needs of clients with brain injuries, spinal injuries, and learning disabilities. Understanding these conditions will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those who work with complex care. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to travel, as this role requires working across various locations. Think of examples from your past experiences where you've successfully adapted to changing environments.
✨Tip Number 4
Research ID Medical Group Services and their approach to complex care. Being knowledgeable about the company’s values and mission will help you align your answers during the interview and show that you're a good fit for their team.
We think you need these skills to ace Intensive Support Team (Complex Care)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Intensive Support Team role. Tailor your application to highlight relevant experience in complex care and behavioural needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous work with clients who have brain injuries, spinal injuries, or learning disabilities. Use specific examples to demonstrate your skills in delivering personal care and managing medication.
Show Your Flexibility: Since the role involves working across various locations and includes different shifts, make sure to mention your willingness to travel and adapt to a rota-based schedule in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ID Medical Group Services
✨Showcase Your Experience
Make sure to highlight any previous experience you have with complex care and behavioural needs. Be prepared to discuss specific situations where you've successfully managed personal care or supported individuals with similar challenges.
✨Demonstrate Flexibility
Since the role involves working across various locations and different shifts, it's important to convey your willingness to adapt. Share examples of how you've managed changing schedules or worked in diverse environments in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about potential scenarios related to medication management or emergency responses and how you would approach them.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, training opportunities, and the types of clients you will be supporting. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.