At a Glance
- Tasks: Lead and support UK warehouse operations, driving performance and solving challenges.
- Company: Join ID Logistics, a global leader in innovative logistics solutions.
- Benefits: Competitive salary, travel opportunities, and a culture of continuous improvement.
- Other info: Be part of a growing team that values innovation and collaboration.
- Why this job: Make a real impact in a dynamic environment with a focus on operational excellence.
- Qualifications: Experience in operations management and strong problem-solving skills required.
The predicted salary is between 56250 - 68750 £ per year.
Are you an experienced warehouse operations leader who thrives on solving problems, driving performance, and supporting sites to succeed?
This role provides operational leadership and hands‑on support across our UK warehousing network.
Working closely with site leadership teams, projects, and senior operational stakeholders, you'll help deliver operational excellence, support customer implementations, improve performance, and drive continuous improvement.
You’ll be a trusted operational expert, sharing best practice, developing leaders, and ensuring our standards of safety, service, quality, and productivity are consistently achieved.
Key Responsibilities
- Operational Support
- Support sites across the UK network to achieve operational and customer objectives.
- Provide hands‑on leadership to resolve operational challenges.
- Identify improvement opportunities and implement sustainable solutions.
- Drive productivity, service, quality, and efficiency improvements.
- Share best practice and promote operational consistency.
- Implementations & Start‑Ups
- Support new customer implementations and warehouse start‑ups.
- Assist with mobilisation, go‑live, and stabilisation activities.
- Work with operational and project teams to ensure successful launches.
- Embed operational standards and best practice from day one.
- Operational Excellence
- Champion continuous improvement across the network.
- Support productivity, inventory, quality, and service initiatives.
- Conduct operational reviews and identify performance opportunities.
- Support Lean and Operational Excellence programmes.
- Leadership & Coaching
- Coach and develop operational managers, supervisors, and team leaders.
- Support leadership teams through change and growth.
- Drive accountability, engagement, and high performance.
- Act as a role model for company values and behaviours.
- Projects & Transformation
- Support operational projects, process improvements, and business change.
- Contribute to warehouse redesigns, automation, and customer transitions.
- Work with Operations, IT, HR, Finance, and Commercial teams to deliver successful outcomes.
- Safety, Compliance & Quality
- Promote safe working practices and operational compliance.
- Support audits and customer requirements.
- Maintain high standards of housekeeping, inventory accuracy, and operational
- Reduce operational risk and improve customer satisfaction.
About you
- Significant Operations Manager or Senior Operations Manager experience within a 3PL warehousing environment.
- Strong understanding of warehousing operations, KPIs, labour management, inventory control, and customer service.
- Proven track record of operational improvement and performance delivery.
- Excellent problem-solving, decision-making, and leadership skills.
- Strong coaching and stakeholder management capability.
- Experience of customer implementations, start‑ups, or multi‑site operations is desirable.
- Lean, Six Sigma, CI, WMS, or automation knowledge would be advantageous.
- Flexibility to travel extensively across the UK.
About Us
ID Logistics is an international contract logistics group with a presence in over 20 countries, representing more than 8.0 million square meters of warehousing facilities in Europe, America, Asia, and Africa, with 38,000 employees.
With a client portfolio balanced between retail, industry, detail picking, healthcare and e‑commerce sectors, ID Logistics is characterised by offers involving a high level of technology.
We have been growing for more than 25 years, with an ethos of everyone being united and where innovation is constant.
We have a demanding job to do, and we must move fast while being rigorous and precise.
Operational excellence is one of the founding values of ID Logistics and each employee contributes to it: all your ideas, we will listen to them, and all your past experiences will enrich us.
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Operational Support Specialist in Milton Keynes employer: ID Logistics
ID Logistics is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and employee growth are at the forefront. Based in Northampton, we offer competitive benefits and opportunities for professional development, ensuring our team members thrive in their roles while contributing to the success of our logistics operations. Join us to be part of a forward-thinking company that values your expertise and encourages meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Specialist in Milton Keynes
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like ID Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at ID Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like ID Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operational Support Specialist in Milton Keynes
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to ID Logistics:This is your chance to really connect with the team at ID Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at ID Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with ID Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show ID Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at ID Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
