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- Tasks: Support the E-Commerce Manager in running our online store and analysing performance data.
- Company: Fast-growing premium oral care brand redefining smiles with innovative products.
- Benefits: Gain hands-on experience in e-commerce and analytics while working in a dynamic environment.
- Why this job: Join us to turn data into insights and help shape our growth strategy.
- Qualifications: 1-2 years in e-commerce, strong analytical skills, and experience with Shopify.
- Other info: Perfect for organised problem-solvers who want to make an impact in digital marketing.
The predicted salary is between 30000 - 40000 £ per year.
About the Company: Fast-growing premium oral care brand redefining smiles with innovative whitening products and cutting-edge dental solutions. We pride ourselves on our quality, customer experience, and brand excellence - both online and in-store. As we continue to scale, we’re looking for a sharp, organised and data-driven E-Commerce Assistant to help us deliver an exceptional online shopping experience.
About the Role: This role is perfect for someone who is highly organised, loves problem-solving, and has a knack for turning numbers into insights. You’ll work closely with our E-Commerce Manager to support the day-to-day running of our online store, while also analysing performance data to drive smarter, faster decisions. You’ll have a hands-on role in maintaining site performance, supporting campaigns, monitoring stock, and optimising customer journeys - all while providing valuable data insights to help shape growth strategy.
Key Responsibilities:- Support the E-Commerce Manager in the daily running of the online store (product uploads, price changes, stock updates, product descriptions, imagery).
- Manage and update promotions, bundles, and special offers across platforms.
- Monitor stock levels and work closely with operations to avoid overselling or stock-outs.
- Ensure product pages are optimised for SEO and conversion.
- Assist with merchandising and improving site navigation and user experience.
- Pull, clean, and analyse data from key platforms (e.g. Shopify, Klaviyo, Google Analytics, Meta, TikTok).
- Track KPIs such as conversion rates, AOV, ROAS, and customer retention metrics.
- Build and maintain weekly/monthly dashboards to share insights with the team.
- Identify trends and opportunities to improve customer experience and drive sales growth.
- Support testing initiatives (A/B tests, landing page optimisation, new product launches).
- Support customer service processes related to order queries, returns, and delivery issues.
- Identify and flag recurring issues to help improve the online experience.
- Work with marketing to ensure campaigns are accurately reflected online.
- 1–2 years of experience in an e-commerce or digital marketing environment.
- Strong analytical skills and ability to interpret data into actionable insights.
- Experience with Shopify (or similar e-commerce platform) is essential.
- Proficiency with analytics tools such as Google Analytics, Meta dashboards, and Excel/Google Sheets.
- Familiarity with Klaviyo or other CRM/email marketing platforms (preferred but not essential).
- Excellent organisational skills and attention to detail.
- Strong communication and problem-solving abilities.
E-Commerce Growth & Analytics Assistant in Altrincham employer: IcyBear Ltd
Contact Detail:
IcyBear Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Growth & Analytics Assistant in Altrincham
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your analytical abilities and e-commerce knowledge. This can be a game-changer during interviews, proving you’re not just talk.
✨Tip Number 3
Prepare for the interview by diving deep into the company’s online presence. Understand their products, customer experience, and any recent campaigns. This will help you tailor your answers and show you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace E-Commerce Growth & Analytics Assistant in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your analytical skills and any e-commerce experience you have, as this will show us you're a great fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about e-commerce and how your background aligns with our brand values. Share specific examples of how you've turned data into actionable insights in previous roles.
Showcase Your Analytical Skills: Since we're looking for someone who can interpret data effectively, consider including a brief section in your application that outlines your experience with analytics tools like Google Analytics or Shopify. This will help us see your capabilities right away!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IcyBear Ltd
✨Know Your Numbers
Since this role is all about data, make sure you brush up on key metrics like conversion rates and AOV. Be ready to discuss how you've used data in the past to drive decisions or improve performance.
✨Showcase Your Organisational Skills
This position requires excellent organisational skills. Prepare examples of how you've managed multiple tasks or projects simultaneously, especially in an e-commerce setting. Highlight any tools or methods you use to stay organised.
✨Familiarise Yourself with the Tools
Get comfortable with Shopify, Google Analytics, and any other relevant platforms mentioned in the job description. If you have experience with Klaviyo or similar tools, be sure to mention it and explain how you've used them effectively.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them, particularly in relation to e-commerce or customer experience.