At a Glance
- Tasks: Lead a dynamic security team and ensure top-notch service delivery.
- Company: Join ICTS, a leader in integrated security services since 1987.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Opportunity for growth in a diverse and inclusive workplace.
- Why this job: Make a real impact in a fast-paced setting with a global online retailer.
- Qualifications: Proven management experience and excellent communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. Applying our unique concept, ICTS works with a wide variety of organisation types including major public attractions, leisure, financial, retail, public sector, transport and government bodies.
We are currently recruiting for a Security Manager to work on our prestigious contract in the Coventry area. Working alongside the world's leading online retailer, based at their fulfilment sites in the Coventry area, this is a fast-paced environment and would suit experienced individuals who are seeking a role that differs from normal security positions.
You will be managing a small team of up to 60 people, so will require previous management experience in a similar sized team. Taking responsibility for monitoring KPIs, the Security Manager will focus on optimum delivery of the service via a trained and engaged security team and will work closely with our customer's on-site leadership team, therefore you will need to be reliable and flexible.
Key Duties and Responsibilities:
- Management of the security team including dynamic rota, personal development and team engagement
- Supporting the Area Manager to drive productivity to maximise performance whilst ensuring standards and protocol are adhered to
- Instilling a culture of continuous improvement
- Front line Client/customer relationship management - represent ICTS to its stakeholders to meet the client's and ICTS service expectations
- Operational management – Monitoring use of financial resources; and support processing of end of month financial activity and reporting
- Monitor and drive professional standards on site, to include ISO QM, BCMS, and Environmental. Responsible for SR2 Audit preparation
- Support management of all aspects of the employee life cycle, including but not limited to: Recruitment, CRC and vetting; Absence Management; Investigation, Disciplinary and Grievances; Staff appraisals; Staff development; Training Files; Performance Management
To comply with Company Policies and Procedures and site-specific procedures. To provide a positive contribution towards maintaining an environment of equal opportunity, in accordance with the Equal Opportunities and Diversity policy. To fulfil Health and Safety responsibilities by adherence to the requirements of the Company's Health and Safety Policy. To undertake other related duties as commensurate with the business needs and that of the site.
Essential Criteria:
- Able to provide a full ten year history for vetting purposes
- Good organisational & reporting skills
- Excellent communication skills
- Substantial previous line management experience
- A Flexible & can do attitude
- SIA Licensed
- CCTV Investigation & Reporting
Desirable Criteria:
- Previous experience in a similar fast-paced role in 24 hr security would be an advantage.
- Knowledge of Loss Prevention
Site Security Manager in Coventry employer: ICTS
ICTS is an exceptional employer, offering a dynamic work environment in Coventry where you can thrive as a Site Security Manager. With a strong focus on employee development and a culture of continuous improvement, we provide our team with the tools and support needed to excel in their roles. Join us to be part of a prestigious contract with a leading online retailer, where your contributions will directly impact service delivery and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Site Security Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Site Security Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to security and customer service, so you can showcase how your experience aligns with their needs. We want to see you shine!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and client relationships. Being able to articulate your past experiences will help us see why you're the perfect fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Site Security Manager in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site Security Manager role. Highlight your management experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced environment. Share specific examples of your previous successes in security management to grab our attention.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love a polished application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ICTS
✨Know Your Stuff
Before the interview, make sure you thoroughly understand ICTS and its operations. Familiarise yourself with their services, especially in high-pressure environments like retail and transport. This will help you demonstrate your genuine interest and show that you're ready to hit the ground running.
✨Showcase Your Management Skills
Since you'll be managing a team of up to 60 people, be prepared to discuss your previous management experience. Think of specific examples where you've successfully led a team, handled conflicts, or improved performance. Highlighting your ability to engage and develop staff will set you apart.
✨Emphasise Flexibility and Reliability
In a fast-paced role, flexibility is key. Be ready to share instances where you've adapted to changing circumstances or taken on additional responsibilities. This will reassure them that you can handle the dynamic nature of the job and are committed to delivering excellent service.
✨Prepare for Client Interaction Scenarios
As a Security Manager, you'll be representing ICTS to clients. Prepare for questions about how you would manage client relationships and resolve issues. Think of examples where you've successfully navigated challenging situations with stakeholders, as this will showcase your communication skills and professionalism.
