At a Glance
- Tasks: Lead a dynamic security team and ensure top-notch service delivery.
- Company: Join ICTS, a leader in integrated security services since 1987.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Opportunity for growth in a diverse and inclusive workplace.
- Why this job: Make a real impact in a fast-paced setting with a global online retailer.
- Qualifications: Proven management experience and excellent communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. Applying our unique concept, ICTS works with a wide variety of organisation types including major public attractions, leisure, financial, retail, public sector, transport and government bodies.
We are currently recruiting for a Security Manager to work on our prestigious contract in the Coventry area. Working alongside the world's leading online retailer, based at their fulfilment sites in the Coventry area, this is a fast-paced environment and would suit experienced individuals who are seeking a role that differs from normal security positions.
You will be managing a small team of up to 60 people, so will require previous management experience in a similar sized team. Taking responsibility for monitoring KPIs, the Security Manager will focus on optimum delivery of the service via a trained and engaged security team and will work closely with our customer's on-site leadership team, therefore you will need to be reliable and flexible.
Key Duties and Responsibilities:
- Management of the security team including dynamic rota, personal development and team engagement
- Supporting the Area Manager to drive productivity to maximise performance whilst ensuring standards and protocol are adhered to
- Instilling a culture of continuous improvement
- Front line Client/customer relationship management - represent ICTS to its stakeholders to meet the client's and ICTS service expectations
- Operational management – Monitoring use of financial resources; and support processing of end of month financial activity and reporting
- Monitor and drive professional standards on site, to include ISO QM, BCMS, and Environmental. Responsible for SR2 Audit preparation
- Support management of all aspects of the employee life cycle, including but not limited to: Recruitment, CRC and vetting; Absence Management; Investigation, Disciplinary and Grievances; Staff appraisals; Staff development; Training Files; Performance Management
To comply with Company Policies and Procedures and site-specific procedures. To provide a positive contribution towards maintaining an environment of equal opportunity, in accordance with the Equal Opportunities and Diversity policy. To fulfil Health and Safety responsibilities by adherence to the requirements of the Company's Health and Safety Policy. To undertake other related duties as commensurate with the business needs and that of the site.
Essential Criteria:
- Able to provide a full ten year history for vetting purposes
- Good organisational & reporting skills
- Excellent communication skills
- Substantial previous line management experience
- A Flexible & can do attitude
- SIA Licensed
- CCTV Investigation & Reporting
Desirable Criteria:
- Previous experience in a similar fast-paced role in 24 hr security would be an advantage.
- Knowledge of Loss Prevention
Site Security Manager in Coventry employer: ICTS
ICTS is an exceptional employer, offering a dynamic work environment in Coventry where you can thrive as a Site Security Manager. With a strong focus on employee development and a culture of continuous improvement, we provide our team with the tools and support needed to excel in their roles. Join us to be part of a prestigious contract with a leading online retailer, where your contributions will directly impact service delivery and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Site Security Manager in Coventry
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Site Security Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like ICTS. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Site Security Manager candidates.
✨Directly Apply to ICTS
Don’t forget to apply for the Site Security Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining ICTS.
We think you need these skills to ace Site Security Manager in Coventry
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at ICTS. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at ICTS.
How to prepare for a job interview at ICTS
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at ICTS.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at ICTS.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at ICTS.
