At a Glance
- Tasks: Ensure safety and security at prestigious client sites through access control, patrolling, and responding to queries.
- Company: ICTS has been a leader in integrated security services since 1987, valuing fairness and respect.
- Benefits: Enjoy full training, uniform, health and safety equipment, and flexible working hours.
- Why this job: Join a dynamic team, develop your skills, and make a real impact in a high-profile environment.
- Qualifications: Must have substantial experience as a Corporate Security Officer and an SIA license; strong communication skills required.
- Other info: This is an ad hoc position with varying hours, ideal for those seeking flexibility.
The predicted salary is between 24000 - 36000 £ per year.
In this high-profile security officer role, you will ensure the security and safety of the people and premises at prestigious client sites. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:
- Managing access control for buildings and car-parks - for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- De-activating and activating alarms
- Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary
- Maintaining records including incident reports using computer- and paper-based systems.
This is an ad hoc position covering annual leave and absence, hours of work may vary but shift patterns are normally 12 hours duration, covering Monday - Sunday. However, as part of a small team you will need to be flexible to support your colleagues.
Substantial experience as a Corporate Security Officer is essential, and to succeed in this role you will also need:
- Excellent verbal and written communication skills
- Strong customer service, team working and collaboration skills
- The ability to remain calm and professional under pressure
- The ability to deliver succinct and clear verbal and written reports
- Competent IT and administration skills including MS Outlook, Word & Excel
- Professional appearance and demeanour
- Willingness to undertake development training
- An SIA Door Supervision (DS) or Security Guarding (SG) license
- Five years' checkable history and references
- To pass a criminal records check (CRC) to the required standards
The following would also be useful but are not essential:
- A First Aid at Work qualification
- An Automated External Defibrillator (AED) qualification.
Full training, uniform and health and safety equipment are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Relief Security Officer in Brighton employer: ICTS (UK) Ltd
Contact Detail:
ICTS (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer in Brighton
✨Tip Number 1
Familiarise yourself with the specific security protocols and customer service expectations of the company. Understanding their approach to security and client interaction will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and what they look for in a candidate, which can give you an edge when discussing your experience and skills.
✨Tip Number 3
Prepare for situational questions that may arise during interviews. Think about scenarios where you've had to manage access control, respond to emergencies, or handle customer queries effectively, as these are key aspects of the role.
✨Tip Number 4
Showcase your flexibility and willingness to work varied shifts. Since this is an ad hoc position, emphasising your adaptability and readiness to support your team will make you a more attractive candidate.
We think you need these skills to ace Relief Security Officer in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Corporate Security Officer. Emphasise your customer service skills, ability to work under pressure, and any specific security qualifications you possess.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Relief Security Officer role. Mention your experience with access control, patrolling, and incident reporting, and explain how your skills align with the company's values.
Highlight Relevant Qualifications: Clearly list your SIA Door Supervision or Security Guarding license, along with any additional qualifications like First Aid or AED training. This will demonstrate your commitment to safety and professionalism.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at ICTS (UK) Ltd
✨Showcase Your Customer Service Skills
As a Relief Security Officer, you'll be interacting with various individuals. Highlight your experience in customer service during the interview, providing examples of how you've handled queries or resolved issues in a professional manner.
✨Demonstrate Calmness Under Pressure
This role requires you to remain calm and professional in challenging situations. Prepare to discuss scenarios where you've successfully managed stress or emergencies, showcasing your ability to think clearly and act decisively.
✨Familiarise Yourself with Health & Safety Protocols
Understanding health and safety regulations is crucial for this position. Brush up on relevant protocols and be ready to discuss how you've identified and reported health and safety issues in previous roles.
✨Prepare for Technical Questions
Since the role involves using IT systems for record-keeping, be prepared to answer questions about your proficiency with MS Outlook, Word, and Excel. Consider bringing examples of reports or documentation you've created in the past.