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- Tasks: Ensure safety and security at a busy hospital while managing emergencies and access control.
- Company: Join ICTS, a leader in integrated security services since 1987.
- Benefits: Enjoy health insurance, pension scheme, and discounts on shopping.
- Other info: Flexible shifts with opportunities for training and career growth.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: SIA license required; excellent communication and customer service skills essential.
The predicted salary is between 30000 - 40000 £ per year.
Ensuring the security and safety of premises and people at a large, busy multi-site hospital. Working in a small security operations team, you will carry out a range of duties including:
- Patrolling the buildings to deter and detect problems.
- Attending and managing emergencies, including fire evacuation, conflict management and physical intervention.
- Working closely with client representatives, customers and colleagues to resolve queries.
- Managing access control - for employees, visitors, patients and contractors.
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
- Maintaining records including incident reports and daily occurrence logs using computer based systems.
- Investigating and writing detailed reports on incidents, liaising with police and other third parties as necessary.
The site operates 24/7 and as a member of a small team you will need to be reliable and flexible to support your colleagues as required. Hours of work and shift patterns may vary and will include days and nights. The role is principally based in High Wycombe but you may be required to work at a site in Amersham on occasion.
An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed in this role you will also need:
- Excellent customer service, communication and organisational skills
- The ability to remain calm and professional under pressure
- The ability to be dynamic and interact with the public
- Experience in a customer-facing role, ideally in security
PERSON SPECIFICATION
- 5-year checkable background Document and Share-Code to prove eligibility to work within the UK, if applicable
- Ability to pass a criminal record check (CRC) to the required standard
- Excellent command of English - both oral and written
- SIA license - Door Supervisor or Close Protection required
- Previous experience in hospital security or similar
- SIA CCTV Licence is not essential but would be beneficial
Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Relief Hospital Security Officer employer: ICTS (UK) Ltd
Contact Detail:
ICTS (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Hospital Security Officer
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with the layout and key areas of the site. This will not only help you feel more confident during your shifts but also show your potential employers that you're proactive and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current employees or those in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for succeeding in the application process. It’s all about making those connections!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle emergencies or conflicts, as these are crucial in security roles. Practising your responses can help you stay calm and articulate during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Relief Hospital Security Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in security and customer service. We want to see how your skills match the specific duties listed in the job description.
Showcase Your Communication Skills: Since this role involves working closely with clients and colleagues, emphasise your communication abilities. Use clear and concise language in your application to demonstrate that you can convey information effectively.
Highlight Your Flexibility: Mention your willingness to work various shifts and adapt to changing situations. We value reliability and flexibility, so let us know how you can support the team during busy times or emergencies.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at ICTS (UK) Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Hospital Security Officer. Familiarise yourself with the key duties like patrolling, managing emergencies, and handling access control. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with the public and resolving queries, be prepared to share examples from your past experiences where you've demonstrated excellent customer service. Highlight situations where you remained calm under pressure, as this is crucial in a hospital environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle emergencies or conflicts, and be ready to discuss your thought process. Practising these scenarios can help you articulate your responses clearly and effectively.
✨Demonstrate Flexibility and Team Spirit
As part of a small security team, it's important to show that you're reliable and flexible. Be ready to discuss how you've worked collaboratively in previous roles and how you can support your colleagues, especially in a 24/7 operational environment.