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- Tasks: Ensure safety in the loading bay and manage deliveries with precision.
- Company: Join a prestigious security and customer service provider with a strong reputation.
- Benefits: Enjoy health insurance, pension scheme, and discounts on shopping.
- Why this job: Be part of a dynamic team and make a real impact in a high-profile environment.
- Qualifications: Strong customer service skills and a calm, professional attitude under pressure.
- Other info: Full training provided, with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
In this prestigious, corporate role, you will be ensuring the security and safety of a loading bay area and managing deliveries in a high-profile institution. An experienced loading bay operative, with exceptional customer focus, you will carry out a range of duties including:
- To check each delivery arriving and then log them onto the delivery system.
- Using software and tablets to log all deliveries onto the system.
- Training on X-Ray machine and scanning deliveries made to the building.
- To deliver all items received to the relevant occupier floors ensuring all delivery time schedules are met and deliveries are made using best manual handling practices.
- Following all H & S procedures and reporting on any issues found while making deliveries.
- Maintaining good relationships with all occupiers.
Key tasks:
- To log all items onto the delivery system.
- To deliver all items received to the relevant occupier floors.
- To ensure all deliveries are made within the agreed SLA.
- Responsible for equipment: Look after your delivery tablet and radio equipment ensuring you report any damages to your Line Manager. Check trolleys for any damage and report to Line Manager.
The shifts are normally 8 hours duration Monday to Friday. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
To succeed in this role you will also need:
- Strong customer service skills and experience.
- Excellent communication, organisation and interpersonal skills.
- The ability to remain calm and professional under pressure.
- Good IT and administration skills.
- Five years' checkable history and references.
- To pass a criminal records check (CRC) to the required standards.
Full training, uniform and health and safety equipment are provided, and you will also have access to:
- Personal Pension Scheme.
- Health Insurance Scheme.
- Discount shopping platform.
- Employee Assistance Programme.
- Cycle to Work Scheme.
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
Loading Bay Operative employer: ICTS (UK) Ltd
Contact Detail:
ICTS (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loading Bay Operative
✨Tip Number 1
Get to know the company! Research ICTS and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and handling deliveries. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! If you have experience with delivery systems or manual handling practices, be sure to highlight these during your conversations. Use specific examples to demonstrate how you've excelled in similar roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Loading Bay Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loading Bay Operative role. Highlight your customer service skills and any relevant experience you have in managing deliveries or working in a similar environment. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong communication skills and ability to stay calm under pressure, as these are key for us at StudySmarter.
Show Off Your IT Skills: Since you'll be using software and tablets to log deliveries, make sure to mention your IT skills in your application. If you've used similar systems before, let us know! We love tech-savvy candidates.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ICTS (UK) Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Loading Bay Operative inside out. Familiarise yourself with the key responsibilities like logging deliveries and using software. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you handled difficult situations or maintained professionalism under pressure. This will demonstrate your ability to keep occupiers happy.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions related to logistics, safety procedures, and teamwork. Practising your responses will help you feel more at ease during the actual interview and allow you to articulate your thoughts clearly.
✨Dress the Part
Even though this is a corporate role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows that you respect the opportunity and are serious about the job. Plus, it can boost your confidence when you walk into the room.
